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Testimonials 4.3/5 based on 930 reviews

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SUSAN PRATS DEAKIN

"He was waiting outside in the pick up area. But phoned me and I met him. Was a good driver"

MATTHEW LUDLOW

" No comment"

DAVID WYANT

"The driver was good humoured and drove well . However we were not expecting a mini bus in view of my mothers disability , and it was difficult to get her into the seat of the minibus which was several cm higher than the expected saloon car would have been , and made it very difficult for her to get in. "

MRS ANNE CEH

"On time. Pleasant driver, helpful with bag. Enjoyed ride to airport. Thanks"

PHILIP KNIGHT

"Really helpful polite friendly service, great trip thanks."

ATUL BHAME

"It was very pleasant experience"

VINNIE WARDRLL

"Couldn't fault the driver or the journey. The fair a little costly uber would have been far cheaper like 50%"

ANASTASIA GITNIK

"Very pleased with the driver, arrived ahead of time and quickly delivered us to the airport. "

BASSAM ALMUBARAK

"Driver was punctual"

MARK WILLIAMS

"I was charged for than the agreed upon rate simply due to luggage. I was called and sleep interrupted about needing a larger sized vehicle and charged more. I do not like that aspect. "

JASON BROWN

"Confirmation was a bit wonky because we were at sea but the transport arrived, communication was good, and I'd use this service again. "

EILEEN KRUGEL

"."

MEGAN PARKER

"Hello, I booked an 8 seater mini bus 7 days in advance to arrive at 12.45. At 12:50 I called to ask how long it would be as it hadn’t arrived yet, I was told the drive will be 5/10 minutes. They then called back at 1:02 to say that they didn’t have an 8 seater and were sending a 7 seater and a 4 seater instead. I said this was fine as we were already running late and required the taxi asap, even though this is not what I booked. I then had to call back at 1:09 as there was still no sign, where I was told ‘sorry the driver cancelled, we only have a 4 seater and he is stuck in traffic’ I had already explained there were 8 of us so this wouldn’t cover it. But also that the taxi was now over 25 minutes late. His response was ‘you can get an Uber’ however when I asked for a full refund I was denied and told he could not do this. I am still waiting for a refund for the service I was not provided. X1 Uber turned up at 1:30 booked by the company and was priced at £40. I then had to spend another £60 on an Uber for the other 4 people who ended up waiting 30 minutes for an another taxi which we had to book ourselves. So overall I have spent £160 on a taxi that never arrived and awful and rude customer service. I understand some times things happen, however I was told several times by the person on the phone that the taxi was on its way. Until I then called for them to tell me it wasn’t coming. I since have emailed for a refund and have had nothing. Please could you let me know who to contact? I would not recommend this company whatsoever. "

STEVE WILSON

"Would have been perfect if half the party hadn’t had to wait as only one of 2 ordered cars showed up. 1st driver did his best to rectify but could only take 5 of the 9 people as arranged. The second part of our group waited an hour before a car and driver arrived. "

ANNE CHENOWETH

"Never showed up Total scam"

TIA SHELFORD

"Excellent service. Will definitely use again and recommend in the future."

JOLEEN WARREN

"All went as expected "

OLIVER KIRKPATRICK

"Na"

STACEY CARTWRIGHT

"Very smooth and driver was great and minibus very modern and comfortable. "

JULIE CYLLA

"Excellent choice for transportation"

EMMA LUKINS

"Booked on behalf of one of our service users, the first journey was fantastic and it was a lovely drive. On the return journey it was a different driver. The journey that took us an hour and a half on the way there took us 45 minutes to get home. At one point the passenger clocked that the speedo was reading 102mph! "

CAROLINE MOREN

"The service was excellent and the driver very friendly and helpful. Would definitely use again."

JOHN INNES

"Excellent service, very accommodating and intelligent driver who was able to attend to all the issues in our journey. Very impresive."

GEOFF KING

"Very pleasant driver, arrived on time. Smooth journey in a clean smart car. We even arrived home earlier than we expected. Very happy with the service. We have already given him a tip."

SUSAN MACKIE

"Very polite friendly driver."

SUSAN MACKIE

"Very polite friendly driver. The weather conditions were very bad but he drove safely. Excellent driver. "

JUDITH TEBBUTT

"Nice smart and clean car. We were being picked up from a 5 star hotel and it didn’t look out of place. Pleasant journey home."

TOM WALKER

"The vehicle was in terrible condition. Apparently wheel balancing was off at the rear, which made motorway driving feel like we were sitting on a washing machine, for nearly 3 hours, each way. Very uncomfortable journey. That car shouldn't be taking passengers, especially not on long journeys. I'd have expected much more for £1000."

SARAH HIGGS

"Driver was on time and extremely helpful and professional "

JESSICA DE GIUDICI

"impeccable."

AYSHA ALRABAH

"Great service "

JOAN-MARIE GERTH

"Our driver was punctual and courteous. We would book with your company again. Thank you "

CALIFORNIA PERRITON

"Was part of a larger/ multiple bookings. The driver was late for the first section of the journey (Waterloo, to KOKO Camden) and the passengers had to get a separate Black Cab as the driver was not on time. Rest of the journeys on the day went well. "

CLAUDIA GIBSON

"Amazing service"

ALISON FRENCH

"Great! Already tipped "

FREDDIE CORLETT

"Excellent driver and service. Top marks"

STUART BROUGHTON

"Both drivers really pleasant to deal with"

SARAH RABBIDGE

"The driver was exceptional, very polite, very professional and very proactive with communication"

MARINA COMNINOS

"Excellent driver "

EVE RICHARDSON

"Overall very good service, driver was there early and the van had plenty of space for us all. 2 negatives: the driver didn't know I had booked two drop offs, had to call the office to confirm what I had booked. Once in the taxi for 10ish mins, I get a call from another driver saying your taxi is here. Not sure what went wrong there but it seems communication is lacking slightly"

BETH STEER

"Was early and a great drive, got us to where we needed to be on time "

PHILLIP GUDDEMI

"Excellent driver, a really warm human being who made the journey a pleasure. "

MIGUEL OLIVER SERVERA

"Excellent service"

HARRY WILDSMITH

"Great"

YUITO YAMADA

"It was very good "

KIRSTY MURRAY

"Fabulous!"

ANDREW PUTNIS

"All good. I would use your service again. "

BRETT OSULLIVAN

"Good"

CINTIA PEREYRA

"A great driver and an excellent service. The driver contacted me and was right in the spot at the perfect time. "

HAYLEY WELLS

"The driver (Im sorry I don't recall his name) was really lovely. He was patient and provided excellent service. "

RICHARD GUNTHER

"Excellent service, would use again. Thank you for pleasant journey from London to Sussex."

MALCOLM MOIR

"Very efficient "

JACQUELINE CURRIE

"First leg of trip: We requested an SUV and received a small car, not even a sedan equivalent. We were squished. Return trip: driver was great- came to find us on a large car. However due to the event size, we had to walk far to get to the van. Size of the van was good. Driver had good communication. "

JAMES CHILDS

"Great Survice, thank you. "

KEVIN BOWES

"Good service"

JONATHAN BUCKLE

"great "

ANDREW EMERSON

"It was a Prius rather than an Auris"

KATHERINE WOOD

"Super! I would not hesitate to recommend this taxi company. "

CHRISTABEL TANNER

"Apologies gave wrong feedback to earlier vehicle it was this one that was the wrong vehicle but it was fine. Await the refund of the difference "

DARREN PENN

"Xxx"

ALLEN COX

"Fsntastic driver, great conversation for the entire trip. Highly recommend him!"

EINAR FRIGLAND

"No problems. Good communication. Friendly driver who did no unrequited small-talk. Pleasant experience throughout."

LIZ DESFORGES

"N/A"

GRETCHEN KRAMER

"Our driver was very professional, very helpful and friendly. He was a safe and expert driver. We left him a tip personally."

EMMANOUIL TRAVLAKIS

"Very happy with the service."

RUXANDRA ERBASU

"The trip was very good even the traffic was heavy, the driver very patient and skilled."

AMAN KRISHNA

"Good trip"

THOMAS SANSONETTI

"Friendly driver. On time. Got to train station in plenty of time to catch the Eurostar "

RAYMOND EKOKOBE

"Happy with the service, will use taxicode again "

LIZZY EDWARDS

"beautiful and very comfortable ride Home, he provided heat when asked and drove very safe we all got home in no time. "

NEIL SOFFE

"Driver was excellent "

STACIE LEHMAN

"Everything went very smoothly! I was appreciative to get a ride to the airport in such short notice after I was unable to get a train out to the airport! "

NEAL PAVITT

"Great service"

DON BAXTER

"good"

SALMAN ALDUKHEIL

"The driver Amrit was extremely professional and his driving was smooth and I felt safe and comfortable during the ride. I would highly recommend him to any other passenger!"

SALMAN ALDUKHEIL

"The driver Amrit was extremely professional and his driving was smooth and I felt safe and comfortable during the ride. I would highly recommend him to any other passenger!"

HARRIET BUXTON

"Iman was brilliant and even had water in the car which wasn't asked for, helped us set up our music etc. He was great and absolutely would book him again. Thank you again."

CHARIS KIRBY

"Our driver and car were absolutely perfect. He really was great"

GIDEON SADLER

"Everything went to plan and the car was comfortable"

PERRY POWELL

"Well done. Driver arrived early and communicated well. Gave him a cash tip so none here. "

RAVYNNE WOZNIAK

"Our driver was so nice and friendly! He welcomed us and gave us tons of tips and tricks to navigate London. Was definitely a splurge for us, but worth not spending 5hoirs on a bus. Will definitely recommend!! "

KEITH BALDWIN

"Absolutely wonderful driver"

SOLENNE CAVALLIER

"Thanks a lot, the driver was beyond very good "

R GREY

"Lovely guy, early & patient! Will be booking again."

PAIGE OMALLEY

"Fantastic driver who handled a challenging situation really professionally and provided a fantastic service"

CHRISTINE SMITH

"The driver was brilliant with communication and guiding us where we needed to meet him. "

KENNETH YOUNG

"Driver was very helpful"

KATARIINA CEDERQVIST

"Excellent"

JOHN OCONNOR

"Excellent service "

KAROLINA KLEBANSKA

"Great communication, time keeping and driving. "

TOM CROSS BROWN

"All wen well."

ANTONIOS GLAMPEDAKIS

"The trip was from my house to the airport and not the opposite, driver met me in the house's parking. He called me while he was coming, a very helpful and calming thing. The service was very good."

LESLEY DIMMOCK

"On tiem and really helpful. Journey was smooth with no issues. "

JAY

"Tnx"

FINN OLAV SVEINALL

"We had to wait for more than an hour. They called three times and said that they were 15 minutes away... We understand that there was a strike, but they still need to be honest when they call us. For the first 20 minutes the driver was on the phone and drove very slow. He was a nice guy, but this experience was not what we expected. It said on the add that this was the most reliable one."

DONNA HOBBS

"Driver called me asking me which Terminal I was at, my trip was never booked from an airport terminal, it was a private address"

SOPHIE ROE

"Arrived early!"

OLUGBENGA ADELEKAN

"No complaints."

SUZANNE ELLEFSEN

"All good"

ROBYN CARR

"On time, clean car, good driving, nice driver. "

KATRINA LEHMAN

"Both drivers were professional and very courteous. It made the journey a pleasant experience and the cars, both Mercedes, were impeccably clean and very comfortable. I would highly recommend their services."

JAMES MISSELBROOK

"The driver was on time and very polite. We were a little concerned by his driving style which was stop start and not at all smooth. "

ALEX GEREON

"The car was a E class and I paid 79£ the upgrade from E to S class."

LIZ RICHARDS

"Never turned up - you are fraudsters. Now ignoring emails from me to get a refund. Despicable "

BRIDGET LEWIS

"Excellent service. Will definitely use again."

JULIANA SCHERRER

"The driver was on time, polite and efficient. We were obliged, because of rail strikes, to use a car service. We were completely satisfied. I only regret the driver got so little of the money we paid."

GABRIELLA VODEN

"Very clean car, friendly driver "

BRANIMIRA BIKEVA

"Good planned, it was everything ok."

TATIANA YAN

"Great service. Thanks "

JEANELLE PRAN

"Excellent service "

GIANNELLA LIGATO

"Everything was as expected. Thank you!"

STEVEN STEWART

"Little late the first time, little early the second time. Overall, great service, I would use them again. "

DEBORAH MORRIS

"Excellent service from Leyton"

CHARLES DEBATTISTA

"The car was not clean, the driver was not at the terminal with name plate on arrival as promised. This is not the level of service one expects at this price. Not inclined to use the services of this company again. "

ALEXANDRE MORIN

"Driver Muhammad Noman arrived on time and drove us swiftly all the way to the South coast from London. All good! We left him a £5 tip as we got out at our destination. "

DONALD REYNOLDS

"Might be useful to specify the pickup point at St Pancras (ie. the road name), although this was OK in the event. "

JUDITH ACRES

"Communication was easy and quick, driver was on time, friendly, and even waited for us when we were running late. No problems on the pickup or return journey. Great service! "

JOHN COLDWELL

"Calm and confident driver, showing concern for our comfort."

HELEN PUGH

"I gave the driver a tip as he was excellent"

NADEAM MILLWARD

"Turned up on time and it was a nice smooth journey"

INGRID BLUMENFELD

"Excellent!"

ARABELLA SLINGER

"On Time and efficient NYE London traffic terrible "

RAFFAELLA KOBLER

"👍"

JINNIE KLEBOE

"Very smooth and comfortable."

LUCY GARRETT

"Na"

MARTINA MULINARI

"Excellent experience! "

MASSIMILIANO CIUFFO

"Very good"

GEOFFREY MITCHELL

"Great service. On time, god journey & no stress of trains & strikes. "

EDUARDO RAMOS SERRANO

"Great driver. "

SARA READING

"Wonderful kind driver. Would highly recommend. "

TIM REID

"I had managed to order the taxi 2 hours earlier than I meant to. Despite it being Christmas Day Leyton Cars changed the booking and saved the day. The driver was cheerful and helpful. I gave him a tip. Thank you"

KIMBERLY ENDERS

"Worked out perfectly (once we realized we had given a US cell phone and not the international dialing code). Appreciate the Christmas Eve service so we could be with family on Christmas morning! (PS—tipped in cash already!)"

MARGARET OGHANNA

"Very efficient and a great service!"

SHEILA PRICE

"Apart from the extortionate cost the journey was good . The outward bound car was much cleaner and comfortable than the return car. Both drivers were polite and friendly "

HAZEL BULL

"very efficient"

ROBERT BROWN

"Very good experience, on time, friendly and got us to our destination quickly."

EDWIN DING

"Speedy reply and initiative to call ahead to inform a serious jam on the way to Heathrow. "

LOUISE BHABRA

"Excellent service"

JON CLASPER

"Arrived 1hr 20mins late, I was told this was due to an accident, but they didn't seem to have the correct address or my name. Taxi wasn't a taxi, no markings and didn't use the taxi lanes, only just arrived in time. Driver was friendly and concerned, so no problems with him."

JON CLASPER

STEPHANIE TOMBLING

"perfectly on time despite the strike and heavy traffic"

JULIET MUSHENS

"Driver was late and I wasn’t sent a confirmation of vehicle or registration plate. He also drove down a pedestrianised area at one point. "

DALE LIDDLE

"Very good "

BEATRICE STEDMAN JONES

"The driver was very kind, especially because my son was car sick and he did extremely well driving us in ice and snow."

SETH CAYLEY

"Pleasant driver, all worked well."

ALICE GRUNDY

"Driver was great"

SARAH BAILEY

"Our driver did not show up rang and said he had broken down at Monday 12 th December at 7.38 am, we had booked to go from Market Lane Winchester to St Pancras International he was supposed to arrive at 8.15 am. He said he would email you and tell you he did not collect us and make sure we were refunded £266. I just rang you to say we still haven’t been refunded and was told to email you. Please organise our refund asap"

SHAI AGMON

"I request a compensation before I take legal action. Someone named Vick who was responsible for the order lied to me and said the car is going to be late in 30 min, so I don’t cancel and take another taxi, although he knew it will be more than an hour. He lied several times and promised compensation. If you will not give me some kind of a refund I plan to sue. It is NOT the driver’s fault. "

IMMACOLATA RUSSO

"Good "

NAOMI ARKAAH

"Driver was even early and so friendly really great service "

MARTINA PACE ROSS

"Excellent service "

DAVID MASON

"Excellent - worked as planned, thanks."

PETER FULLER

"excellent service and very reliable "

JACQUELINE NELSON

"Hussan was a very nice driver. Contacted via txt told me exactly where he would be and he was there. Nice clean car and nice safe journey home. He is a lovely man. Will use again. "

YUMNA MOHAMED

"Driver was excellent and very polite. "

RICHARD FORD

"Drivers on both journeys were exceptionally polite, punctual, aware and attentive of one of the passenger's specific mobility requirements. Really impressed with the professionalism of Leyton Ambassador Cars - will be using again, "

CHRIS FOX

"Driver wasn't late, but 20 minutes too early than the 8.45 time booked and caused pressure on the passenger to leave early. Driver also arrived at the wrong address, number 4 and not number 35 as booked,"

GARY CONROY

"💯"

JOHAN PIETERS

"The passenger was contacted on the day of pick-up to pay an extra £100 because the 'system' calculated an incorrect distance - if no payment was made the booking would be cancelled - the passenger therefore had to pay the requested amount. This is utterly unacceptable as this is a vault of the booking system not the client!!! Will not recommend."

PAULINA LAINEZ

"Great service!"

JOEL SAMUEL

"Car was standard not executive as booked, but driver did his best and took the job last minute and drove from London (60 miles) just to do the collection."

GARETH MARTIN

"On time. Comfortable ride. "

WILL JEFFERSON

"My driver, Imran, was very friendly and understood the urgency of needing to get to my destination in good time! Thank you very much for your help on the day"

SKYE SHEPHARD-WOOD

"Great "

SARAH WILLIAMS

"No communication about the car's arrival or where it was. Had to call to find out."

GIULIA DI LUZIO

"Everything perfect. We had a great service and the driver was very kind and patient since we had to stop for some minutes. As far as we experienced we can highly recommend this taxi service."

GUY FOSTER

"Good service. Driver didn’t meet us but that was because the plane was early. I would have tipped but we paid a very high rate in anticipation of a rail strike that was then called off."

ANGELA HENRY

"no"

SOPHIA TALBOT

"x"

NICOLAS SPETSIOTIS

"Choas with train strike "

FLORA WILMOT

"no comment"

NICHOLAS QUINN

"Driver could have been better on time, though he was able to call and inform me he was late due to traffic on M23. As a suggestion you could include driver mobile number, in the booking email confirmation so you know in advance of a call who is contacting you, i.e not a random caller. Just a thought!"

JOHN DAVISON

"Everything was fine got to bus station with plenty of time . Driver excellent very good service "

INDRE HESSANT

"The vehicle arrived 15 minutes late. I'm sure you'll appreciate this isn't ideal considering that the trip was scheduled to go to an airport. The driver far away from the address too - the passengers had to rush to the opposite end of the street, the driver didn't even spot them until they were at car. Would not recommend your service moving forward. "

ALEXIA TANOURI

"Great servises"

GURDAVER VIRK

"Almost missed flight due to route taken through london"

GURDAVER VIRK

"Almost missed flight due to route taken through london"

D A BAXTER

"good!"

JOHN OLIVER

"Great service , the driver was great . The vehical was clean , the driver was friendly and made the journey very pleasent and was apriciateve of the tip"

MARTI BARAK

"we tipped the driver… wonderful service"

JOHN DOBSON

"Muhammad Ameer was excellent. We arrived early, he was able to move up our time and got us to our hotel ahead of schedule with to the door service."

SAMANTHA MACGREGOR

"arrived on time and courteous"

JAMES KIDMAN

"He wasn't there when we arrived. He called and said he would leave right away, but we needed to meet him outside in the short stay car parking. He was friendly enough. But then couldn't find the address we were going to, even though he had the post code. No one else has this issue."

KATHLEEN KYER

"The car & driver were fine. However, we received a phone call the night before our pickup from a rather pushy gentleman, insisting we move our morning departure 15 minutes sooner, due to scheduling issues on his end. He was fairly rude, which I did not appreciate. We set the time for a reason, and could not change it. We were actually concerned the driver might not show up after the phone call ended. As I said, the actual driver and car were fine when it came down to it. "

RICHARD GEORGE

"Very good service… but very expensive "

MAEVA NAHOUA

"I had a very good experience with Ali ! He was on time and we had a great conversion ! Taxi code is a good service and really affordable. "

CHRISTOS KLEANTHIS

"Very kind, friendly and helpful driver despite the strike on that day. "

LOUISE BRIERLEY

"Our journey was brilliant. Thank you so much "

RACHEL MCGOUGH

"Very friendly service. WhatsApp or other confirmation could be helpful"

PHILLIP GRIFFITHS

"Excellent vehicle and driver, most helpful"

ANTHONY BRIGHTWELL

"1"

CECILIA NG

"We requested a car seat (as there was an option to do so), but did not arrive. We were called the day before to confirm time and location and rediscussed car seat again at the time. The driver did not appear at reserved time nor did he contact the client to let them know they would be late. Additionally, we called both numbers in the confirmation email sent to us and had to leave voicemails to await a call back. Once in the vehicle, the driver asked the client for the postcode as he did not know the destination even though it was entered in the initial reservation/booking. Once the initial problems were ironed out, the journey was uneventful. "

ALISON COATES-HOWARD

"My driver was excellent. The booking process was easy and I was kept upto date. I cannot recommend highly enough"

RUTH DOWSON

"Very pleasant polite driver. Took pains to avoid as much as London traffic as possible."

ALEXANDRA GAIN

"15 minutes late which was frustrating. The driver also took the longest route through Central London instead of going on the motorway. This almost doubled the time which was not fun when it was a late flight and I just wanted to get home."

ALEXANDRA GAIN

ANGELIKA TIMBERLAKE

"The driver was about 10 min late, but he drove very well and I arrived on time."

COLIN WOOD

"Good service "

VENIAMINS VELKOVICS

"Very kind and friendly driver"

ANDY THIEM

"The driver arrived on time. Very polite and serviceable through out the entire trip fra London city center til Gatwick airport. We surely use this company again when in London. "

MAGALIE ENGELMANN

"was à bit difficult to find the driver as airport was busy. Driver was fine but car was not very clean, a heavy scent and disconnect lights at the back which is not what you want after a long day traveling (driver did however switched the lights off when requested)"

RICHARD BOLLI

"Normal trip, nothing extraordinary "

BRETT HANRAHAN

"My driver was excellent. A very friendly chap, who came to find me when I couldn't find the meeting point. he was super friendly, and nice, and I had a pleasant journey home. Thank you. Please could I have a receipt ?"

KRISTIAN JORDANGER

"Very good"

NICHOLAS SULMAN

"Driver arrived 15 mins late. The fastest route from my house to destination was 1 hour and 32 mins - he took us through central London which basically doubled the journey time. "

DON KARANOVIC

"Everything was perfect, thank you!"

OLIVIA WHITEFORD

"good all round"

CATHERIN LAUTERPACHT

"i was very pleased with the drive from Cambridge to London ."

TILLY OBRIEN

"Taxi was there on time and he let me know where he was. Would recommend. "

AYSE KUMRU BASER

"nice, friendly, on time.. all I want... thanks "

HARRY CHARALAMBOUS

"I gave the driver a tip ! "

GARETH MARTIN

"On time and good service. Happy to use the app again! "

DIANE WHITFIELD

"The driver arrived before time, was helpful and courteous. The route chosen was very interesting and we arrived in plenty of time."

JAMES CHARTER

"10/10"

JESSE ALLEN

"Super friendly and good driver "

PATROLEKHA SAMADDAR

"Really good! The driver was polite, efficient, on time. The car was good. "

"Good experience overall."

ADA

"Great service and kept in touch and was on time."

HILDUR JONSSON

"All very good"

JULIE FRISBY

"Very polite and helped my mother into and out of taxi."

CHRISTINA SOPHONPANICH

"The driver was on time and waited for us when our flight was delayed and took a long time for us to clear passport control and get our luggage, which we appreciated. However, there was a huge mix-up with the meeting point. The driver called several times to give clear instructions on where we should meet him (“the orange car park”) but never mentioned on the phone that we needed to take the lift down two floors so we spent a lot of time in confusion looking for each other. If you pick up passengers from the airport and you know which flight they’re arriving by, please take the time to familiarise yourself with which terminal/floor/exit they will come out of because passengers are oftentimes completely unfamiliar with the local airport. Also, my assistant booked this car telling you exactly how much luggage we had but when we tried to fit all the luggage in the boot, it didn’t work - there was no room. So the driver told us we couldn’t fit the luggage in the boot and we couldn’t put it inside the car with us for insurance reasons. This poor planning is unacceptable. We resolved this but putting the small suitcase on our laps but this is really unacceptable for this standard of car and price. "

SARAH DAVIN

"Excellent drive into London"

CHRISTOPHER PAUL CLOHESSY

"The driver failed to plan the route. He discovered only when he was on his way that roads were closed for the queen’s funeral. He suggested to me that i walk with all my luggage from where I was to Westminster bridge. Eventually he did not arrive and i had to abandon some of my luggage and walk to Victoria Station. A full refund better appear in my account soon or i will tali about this on social media. Appalling service "

CHRISTOPHER PAUL CLOHESSY

SUE WHEELER

"Very nice calm driver coping with difficult drive owing to Queen's funeral , particularly round Windsor. I had plenty of time. I tipped the driver on arrival for his efforts!"

DONALD BAXTER

"Good driver"

FEMI AGBAJE

"Efficient "

JONATHAN GREEN

"Great service and excellent drivers"

JOHN BRASTOCK

"Driver was great"

LUCIA DOVALOVA

"Very happy"

ANDREW TAYLOR

"no comment"

NIKA VIDETIC

"Very professional, punctual and no problem arriving to the airport. "

SUSIE MACNEILL

"All was good we met outside the terminal"

JENNI ARNEILL

"Fantastic driver, A* arrived on time, good communication and waiting time. Would use again! P.s - would leave a tip, but on a company card!"

STEPHEN CHAMBERLAIN

"A good drive"

HELEN CAMPBELL

"Comfortably got to our destination in a timely manner"

ADITYA BHOOSHAN JAIN

"Absolutely fantastic service!"

SYLVIE PIERCE

"Very friendly and helpful driver; on time and charming."

ÃINE WALL

"All good! "

JANEK POHLA

"Good"

CAROLINE MONCUR

"Driver was an hour and a half late for the pick up. Bad traffic was blamed."

SHAHZAD ASHFAQ

"All good thank you - have tipped the driver directly "

THOM SOLBURG

"Over an hour late "

BELLA PATEL

"Great company! Had the most competitive quote when I booked and have used them many times for my airport transfers. Driver was on time both times and very efficient. Communication was prompt and very accommodating even when our flights had been changed by Airline twice! Driver on return from Airport was brilliant at finding us during the chaos at LHR! Would recommend and will definitely use again in the future."

HARPREET KAUR

"I am very happy with the driver. He was helpful and generous. But I really hate the services of taxicode for cancelling my cab on the very last moment when all my further bookings were already done for my trip. They forced me to pay £957 pound for an initial booking of £639. If they couldn’t book my cab why I received confirmation email. Seems like it was a complete fraud and I will never booking any services or advise anyone to book the services from taxicode. Pathetic service Fortunately the driver made up for the company and you should thank him for that. "

DOMINIC CANNING

"Driver, tried to get us to meet before the arranged time. Then tried to tell me I had to pay 135 pounds on top of what I paid and I told him that wasn’t right and it was meant to be 35 pound . After me telling him that he wasn’t right his was that rather rude and then I showed him my receipt then he changed it to 35. He was clearly just trying to get more money "

STEVEN FLANNERY

"On time. Taxi in good order. Very good experience overall. "

ANNE LYNCH

"Great service"

SYDNEY ROGERS

"Great service! Thanks so much! Reliable and kind!"

JULIE SZUDAREK

"i ordered an 8 person car with meet and greet and none of this happened. horrible service and the driver was a jerk, took a long way like side roads at 11pm on a saturday and would not tell us why. I requested a partial refund but you did not respond to me. I will not use your service again "

REBECCA GREGAN

"I booked the taxi for 6.30pm knowing that my flight landed at 5.30pm. I did not provide my flight number as didn’t seem relevant. The taxi finally arrived at 7pm. The driver told me that they take the booking time as the flight landing time and therefore come half an hour later. I don’t understand this - either the app is unclear or the driver was just late. There was no meet and greet. He came to the Premier Inn outside the terminal and called us to tell us to meet him there. In spite of the fact that he was 30 mins late AND there is supposed to be a 45 min wait time built in, he kept calling and was rude about us taking our time to find him. In actual fact I had a last minute nappy change to deal with which we had told him but still he got grumpy. He was then grumpy all the journey causing an atmosphere in the cab. It was really expensive with prices hiked due to rail strike but coupled with really bad service made it really disappointing. Will avoid using again and this driver needs to be spoken to."

REBECCA GREGAN

ISABEL RODRIGUEZ NORIEGA

"Excellent service, you can trust them to follow your indications. "

EDWARD BRETT

"The driver was not waiting for us at arrivals. I did not take the car."

JOCELYN VENDIOLA

"Very comfortable"

TONY PARR

"No problems. Pleasant and resourceful driver, did his very best to get us to our destination on a rail strike day."

ALESIA ETINOFF

"Great service. Speedy and got us to our airport on time!"

CAROL DUNBAR

"We had excellent service - with pre-phone call from driver in advance to confirm pick up point. Driver carefully navigated through traffic delays and provided a comfortable and safe journey to our destination. "

JILL MILLER

"Thank you, very comfortable and all of our luggage fit."

MARGHE

"Driver was very nice and polite. Car needs a little clean up but still I'm very of the service. "

AURAS GHEORGHE

"On time, clean car, nice driver."

KEVIN VIRSOLVY

"All good"

LINDA SPENCER

"I"

JACK BASSETT

"Driver was professional and on time was a good service "

JOHN GLEASON

"Fairly expensive ride already. Only reason why no tip"

ZAHREDDINE ADAMOU

"Overall good service but the driver came slightly late "

CHRIS TOWERY

"."

ANDREA TSE

"The website offered a meet and greet service and asked for text for the name card. There was no meet and greet and the driver misdirected the passengers to the pick up point. He was on time and very nice, it definitely was not his fault but don’t advertise a meet and greet if it’s not going to be delivered. It was a very late delayed flight and the family were exhausted. Schlepping around the undercroft of Luton was not what they needed. "

CARL THOMAS

"Driver was on time. Slight issue as my **** phone had put itself on silent so I kept him waiting as I wasn't aware he had arrived. I was expecting an Avensis and he was in a Kia. Then I called him and realised what car he was in. Journey took a little longer as we took the shortest route rather than the quickest. I was in no hurry and Driver was very amiable and we chatted most of the way, so journey went quite quickly. "

MARIE-GABRIELLE STEWART

"Great experience thanks."

BRIAN DAVIES

"Excellent driver and clever route meant arrival on time at Gatwick despite heavy traffic due to rail strike. Only negative was poor air- con on a very hot day"

TARU RANA

"Driver left a message to call him and came on time after we had a small chat. Very professional and helpful driver."

LEONIE CLARKE

"Here is the email of complaint I sent to Leyton Cars (email: LeytonAcars@hotmail.com) on Sat 13 Aug which I have had no response to yet: I am writing to complain about the service we received today. Our driver arrived at 14.32 to pick us up even though we had booked to be collected at 13.45 and we were on time. He offered the excuse that traffic was very slow due to a train strike. I do not accept this excuse as the only reason I booked this car (4 days ago) was because of the train strike and the fact that the Stansted Express was not running. He should have anticipated the delays and left earlier to pick us up on time. He phoned at 14.17 and asked us to go outside the terminal building and wait for him, to avoid what would have been a further delay if he were to park up and meet us in the arrivals hall per what we had booked. We were standing outside in the extreme heat for 15 mins before he arrived. Given that we were liable to pay extra charges if we had been late, I think it would be reasonable to expect that we get a pro rata refund for the driver being so late, particularly as it was due was poor planning on his part. I look forward to hearing from you. Yours sincerely Leonie Clarke"

LEONARD DEAKIN

"Excellent service."

JENNIFER SIMMONS

"Our driver arrived on time - which was great. However the minibus was so incredilbly hot. The aircon was put on was made very apparent that the aircon was not working. We were awear of the UK heat wave. Matters were made worse as the M23 had severe delays - why did our driver not check this beforehand? So all six of us had to sit in this minibus (two windows at the back that could only open an inch and no aircon) for an hour before we could actually get going. We did not get home till 5pm. Awful "

RODRIGO ANTONIO VARGAS ARAYA

"Amazing work "

EDWARD CARR

"Good experience all round - thank you "

SARA HUSSEINI

"Excellent and reliable service from start to finish."

LAILA KAKANDE

"Very good and on time "

KEITH HUMPHREY

"."

DANIEL MARTOS

"The experience was well"

GABI PERRIN

"clean minibus. helpful and friendly driver. easy communications prior to pick-up. smaooth journey from airport."

ABDULLAH AL ASMI

"My overall experience was a pleasant one 👍👍"

DAN DANYLUK

"A good experience"

MAUWA NGOIE

"The driver was very helpful and friendly "

MAHA ALSHAMMARI

"Excellent service . Driver arrived on time , was friendly and very helpful."

DARREN VENUS

"perfect timekeeping, friendly driver"

YACINE CHERHI

"Amazing driver"

MYRA VALENCIA

"Entire booking and transport experience very good!"

ROHIN SHAH

"Great, driver arrived on time and was responsive to a phone call, got us to the airport at the expected time."

JACQUELINE KNAPP

"Please contact me, I am very disappointed. My driver was over an hour late. I never recived an SMS confirmation so I dont know why I was billed 1.50 for that. I got an email from taxi code with the driver info and that was not the driver that showed up. I was not notiied that he would be an hour late and had to call taxi code to get in touch wit hthe drier it was a nightmare. "

LESLIE DELA CRUZ

"Over all is great! 5 mins late but it’s not an issue. "

MICHAEL FASSIO

"Ride was smooth, driver was great!"

RICHARD CHITTENDEN

"Driver was excellent and on time. Journey was completed in good time with one stop at ny request."

LOUISE SANSOM

"Was lied to about the reason for being late as well by the people in the office"

AYOOLA EBIGBOLA

"I got an email that my taxi booking was cancelled 5 hours before I landed and when I called the company, I was told they informed taxicode to reassign not to cancel. I am still waiting for my refund after almost one week. I had to look for another taxi at the airport."

STUART VENDY

"Very good"

TARU RANA

"Driver on time and very polite. "

JOE UDWIN

"Our driver had great communication, was on time and took a great route. Thanks"

NAKESHA MCFOLLEY

"Driver had a problem with the car he arrived in. He quickly made an adjustment and called for another car. He even stopped so we could mail something. Great experience "

DIMITAR GRUDEV

"The clients were happy with the service provided."

LOUISE SHAW

"He did message to explain he was running late but was expected considering it was a national rail strike and collecting from Canary Wharf."

MARK BEDDIS

"No problems"

NICHOLAS WHITWORTH

"I have no issues with our driver at all, he was perfect and I tipped him in cash. I do have a lot of issues with your app, customer service and policies, which will stop me ever using it again. I needed to amend the pickup address on my original booking. I phoned the number in the booking confirmation and was told no you can’t change the pickup address on a booking. When I questioned this response the man changed his tune and said ok, he would change the address. I asked if I would get a confirmation email/sms and he said yes. A few days passed and no email/sms confirmation came and the app booking still showed the original pickup address. I tried calling back but nobody answered. Because I now had no faith that the booking had been correctly amended, I decided to cancel the booking in the app and make a new one with the new pickup address. The fare increased by over £20, despite the journey now being shorter. When I read your cancellation/refund policy it stated that I was only entitled to 50% of my original prepaid fare back. The second booking was with the same taxi company as the first and I was already being charged a higher fare for a shorter journey. I feel like I’ve been robbed by your service and policies. On top of this, in my booking I requested an infant car seat for my 1 yr old. No car seat was provided as the driver said that request was never given to him. It was your job to ensure that I had a car seat for this journey. My son had to sit on my lap for the journey which is obviously extremely unsafe and illegal, but you gave us no other choice than to miss our flight. I’m appalled by this experience. I’m totally appalled by your service and this experience."

SUSAN WITTMANN

"We were very pleased everything! "

JAMES NEWTON

"Great service, thanks!"

RIEHANNA QUINN

"Pleasant journey!"

CLARE CASSANO

"Great"

MARTHA HERNANDEZ ORROA

"Nothing to say "

RICHARD LOVELOCK

"Driver was early adnd got me to where I needed to be ahead of schedule "

JASMINE CHANDLER

"Bloke was a dick"

SHARON MINER

"Driver was in time and very nice. Played lovely music on the trip. It was very relaxing."

HILDE RENATE SYDHAGEN

"We booked a Mercedes GLE SUV and paid £135. We got a Toyota Prius worth £80. We were deceived and you owe us £55!"

MICHAEL SCHOENHAUS

"no! "

MELISSA SAYERS

"Driver was superb - couldn't have been nicer or better. "

TONI KERKMANN

"Very happy gave tip in cash"

PAUL NORTH

"As it was our moving house day, our driver was outstanding, waiting for us for a long time to be ready and helping us with our stuff. Excellent service."

DANIEL OPREA

"My driver was the best taxi driver I've ever encountered. Kind,considerate ,discrete , enthusiastic , reassuring me we will make it on time. Level of conversation was great and had a great overall time. Thank you"

IAN WHEELER

"Leyton Ambassador Cars Ltd Both drivers were on time and very helpful, well presented and vehicles clean and tidy. On our return Eurostar was delayed 3.5 hours for 20:00 pick up but driver was fabulous and stayed on until 23:30 on a Sunday night to then take us to Whiteley near Portsmouth, great customer service."

MARTA VERANI

"Professional driver, excellent experience"

INES ACEDO

"A very stressful experience. After booking online, a confirmation was sent, however no receipt was sent, nor the SMS notification I paid for. We did not receive the name, license plate or any information of the driver at any time, we just hoped a car might show up, very uncertain and finally saw a car and it happened to be the right one. The contact center was slow to respond and it seems the people working there handle many companies at once so they can't help much. The drive took 1.5h longer than expected, very stressful considering we were going to the airport! The driver took the longest route possible, all the way to north east London, while our airport was all the way south east.. The driver was polite and did his best, even if he picked the wrong route."

AGNIESZKA DADOS

"All went good."

EDWARD MORTAZAVI

"Driver charged us extra cash when we got there £40!! He also kept almost falling asleep at the wheel. Worst taxi and service ever."

ALEXANDER LEONARD

"good, on time, friendly"

RICHARD MANDER

"The journey felt generally unsafe - the driver would make sudden adjustments. The car was a Prius and not what I would call an mpv/suv"

RICHARD MANDER

"The journey felt generally unsafe - the driver would make sudden adjustments. The car was a Prius and not what I would call an mpv/suv"

PHILIP BENNETT

"I cancelled this booking within 2 minutes of making it. The booking was meant to be for Tuesday at 7:30pm not Wednesday. Owing to the completely useless service provided by TaxiCode in cancelling this service, the driver still showed up. I will not be paying for this service."

JOHN GRAMBERG

"TaxiCode canceled last minute with no explanation. Please process a full refund."

CHRISTOPHER THOMAS

"Friendly helpful ontime and safe driver. Was welcoming with 2 young kids in the vehicle, no issues of space"

NATALIA DABROWSKA

"Very good service and driver "

KETIL MOSNES

"Everything was good and professional."

MARK TRESS

"Frustrating. My fault as my phone was in airplane mode. Given tip £5."

SUSAN NASTRUCCI

"Not at exit holding a sign."

SHARON

"My driver was a bit late, but was otherwise excellent -polite, helpful and drove really well. "

PRAKASH DADLANI

"Nice driver, all went smoothly."

TOBY LAWS

"Our driver went above and beyond to wait for us even though our flight was very delayed. Thank you!"

ETHAN STREET

"Amended booking to 23:45 from 23:00, paid 16£ extra for the privilege. Driver turned up 00:05. Seemed confused multiple times about directions while we were en route. "

BRAD WILMOT

"great service - nice guy"

NICKY CLINCH

"The driver was extremely rude and like he hasn’t washed properly. The car was dirty. It was a very unpleasant journey which is why I cancelled all my other trips with you "

KHADIM LO

"Great service ,the driver called the night before to discuss the journey time so we could be better prepared as I had a flight to catch .The driver was on time and showed great patience when we took time getting our suitcases down I definitely recommend this company "

CALLUM SPENCE

"Smooth ride. Early and kind driver"

DEAN PIPER

"Really great driver! Made the whole experience super easy for me. Thank you! "

LAURENT CHAMPETIER

"GOOD JOURNEY"

CHLOE THORNE

"Driver was late - but otherwise the journey was fine. thankyou"

CATHY REDHEAD

"The driver kept me informed every step of the way. Lovely clean car and friendly driver got me home safely "

PETER TIERNAN

"On time, well organised, very comfortable journey"

GRACE COOPER-BURROWS

"Driver was very moody and over charged us for a cleaning fee! "

GRACE COOPER-BURROWS

"Driver was very moody and over charged us for a cleaning fee! "

TONI RATCLIFF

"Driver was on time, very nice. I was somewhat tipsy but he got me home safe and sound - couldn't ask for more!"

CAROL KAPLAN

"He was very nice and helpful"

ARLEEN OTT

"Gave cash tip already. "

KARL HUGHES

"Arrived at destination in time "

VICTOR SCHULIST

"Driver arrived about 10 minutes late. He was pleasant and very helpful with our luggage. Overall very satisfied."

LORI AGBONKHESE

"Pick-up was to take place at the airport arrivals and i was texted saying to meet in departures area instead. Driver was not clear on where to meet him and kept saying level 0 Departures at Gatwick There is no level 0 at Gatwick departures. It is level 0 in the parking garage. I spent over 20 minutes trying to find where the driver was located and it ended up that I had to meet him in the parking garage. The point of reserving the transfer was to not have deal with the chaos of the airport and this situation only added it and made the start of our trip chaotic and unpleasant. The driver refused to come meet us in the arrivals area or where we walked to at the departures area. He said that he was told last minute and was not aware he was to meet at arrivals area. He also rushed us and said he had another job to get to. "

LORI AGBONKHESE

KAREN DILLON

"We had a great driver. He was on time and very courteous. I would definitely recommend him."

PETER JANSSEN

"Smooth ride. Good driver. Finding each other at the start took a little time. A few phone calls solved that."

ANDREA RIGBY

"Taxi was at address as arranged hank you"

DAYAN PRATTS

"Excellent driver"

LEE PRIOR

"Not drivers fault… unexpected bad traffic he couldn’t have anticipated and he called me ahead of time to let me know"

CLAUS JENSEN

"110% OK"

PEDRO

"Great driver and very nice person."

SHIRAN HAREL

"Driver was late Watching videos on the phone while driving Looked sick and tired "

HELENA SIEVI

"He made contact with me via WhatsApp early on that evening. It was comforting to know that he is on his way and I also had his contact details. He was on time, attentive, friendly, offered me some water. The car was clean, tit was a smooth ride to London. It is not the first time I booked via TaxiCode and also this time it was all in all a very good experience. I gave him already a tip upon arriving in London."

JOHNATHAN BRITTON

"Thanks for being flexible with our reservation!"

ROB FULKER

"Really good, driver waiting for us at 4:30 am despite our flight being delayed over 2 hours"

STEPHANIE DEAN

"na"

CLAIRE KHAWAJA

"Very happy with the service provided"

PAM SHORES

"Good driver"

PAULINA GRAEFIN VON SAURMA

"My daughter returned from boarding school and was very sad leaving, the driver was exceptionally nice and treated her with sweets and good words! What a nice service!"

SOHYUN PARK

"There was no meet and greet so it was a bit hard to meet the driver in the parking lot but other than that it was a good journey"

DANIEL COSTEN

"Could ask for more "

E M BOSSLEY

"A very pleasant and friendly gentleman but not at all intrusive. I would use him again. The only reason I am not leaving a tip is because I already gave him one. "

MARY PETHERICK

"Thank you so much. Excellent driver"

LAUREN KEMPENAAR

"Great!"

SOPHIE ZACHARIASSEN

"Very Nice driver "

JUDITH BARTON

"The only reason I have not given our driver five stars is because we had to find him rather than him be waiting for us in the Arrivals hall. We were delayed for a very long time in reaching Arrivals because the pre-booked Special Assistance never appeared. By the time we reached the Arrivals Hall we were very tired and stressed and my husband was in pain. Once the driver realised we were struggling to find him he did come into the Arrivals hall and made every effort to provide us with a comfortable and safe journey. He was also very helpful in trying to assist us with information for a later train as we missed our original train due to the problems encountered in Gatwick. We gave our driver a tip. "

JEANNETTE FULLER

"Charging £1.50 for an SMS on top of a bill for over £200 to go 12 miles seems ridiculous and comes across as greedy. At this price I would expect this as part of the customer service."

JEANNETTE FULLER

"Charging £1.50 for an SMS on top of a bill for over £200 to go 12 miles seems ridiculous and comes across as greedy. At this price I would expect this as part of the customer service."

REMY MARIETTI

"Driver finally set meeting at Car Park 6 at 4 th floor, we had to wait for him 10 mn after calling him by phone."

ALISON PLUMB

"Great communication, very considerate during the journey asking about the radio, volume, station and if I needed a rest break due to traffic."

MIRANDA SADLER

"The drive to the airport was very smooth. We arrived with plenty of time. The taxi company was very accommodating when I had to amend the booking at short notice. Thank you!"

DINESH YOGENDRA

"Around 30 minutes late and no baby seat or toddler seat as requested. "

DINESH YOGENDRA

"Around 30 minutes late and no baby seat or toddler seat as requested. "

ZACH JOHNSON

"The driver was so rude and hung up on my more than once because they did not have the phone number of the person taking the ride (my boss) they even lied and said that they were driving off. Very stressful at 11pm . The ONLY saving grace was the guy in the office. The service cost £150 for a 20 minute journey and I was astounded by the rudeness and lack of helpfulness of the driver. Completely gobsmacked this is considered a service. "

DINESWARI GANESAN

"Taxi driver was early which was nice for us and was also very polite throughout the journey. "

ENRICO DESTRI

"Not clear the meeting point and the assistance service from the agency, that did not answer when needed. Price very high and we didn’t find the type of car booked. The nice feedback is only about the driver. "

WILLIAM KENNEDY

"Smooth, safe ride. Courteous driver"

VALENTINE LEU GLINZ

"I had to cancel this journey two hours before it. I called and left a written message. They called me back but, despite the fact that there was the strike with tubes and trains and that there was extremely few taxis available, they refused to make a refund (even partial) arguing that it is difficult to find a driver because of the strike (!) One more driver was free because of me. They quietly keep the £ 159 for themselves. I therefore don't recommend this company."

MASUM KHWAJA

"Great five star service "

TEMPE PEARSON

"Good however extremely expensive!"

GABOR FAUSZT

"Everything was great, Driver called ahead."

STEPHANIE UNTCH

"The driver met me at a personal residence"

DANIEL DARGHAM

"You did not plan for the amount of luggage nor the extra stop I had paid for. We ended up going in two separate cars and two separate trips."

WILLIAM BURKE

"Smaller than expected. Could have been cleaner."

ANDREW DUNLOP

"Good service overall"

DAVID MOSS

"Driver said he was given the wrong (later) time, but was still 30 mins late for the wrong time. That's a pretty shabby experience when you and at LHR All else was good "

KYLE NISH

"No issues - smooth journey Car was not the cleanest but only complaint"

CHRISTINA EVANS

"Great service!"

IOANNA LEONTOPOULOU

"I booked the cab for 12 and the driver arrived at around 1 o’clock. Overall, it was a nice experience. "

JULIE-ANN ADAMS

"You are useless! I cancelled this and despite the FACT you hadn’t yet allocated a driver you refused to refund. Despite three emails and three telephone calls to cancel you continued to confirm the booking and no doubt the poor driver had to sit at the airport for nothing. As I travel for business I book at least two airport runs a week and I will NEVER use you or recommend you. "

JULIE-ANN ADAMS

STEPHEN LOCKLEY

"All worked smoothly "

NATHALIE VAN RYSSEL

"Perfect service"

DANIELLE SMITH

"Amazing service, will use again. "

WAYNE WYJADLOWSKI

"Everything OK and on time."

AMAL ALPHONSE

"Very good driver"

ALICE WARREN

"I am still yet to receive my refund, even though we cancelled and the service wasn’t provided. "

MARIUS FRUNZA

"Great experience "

GEOFF SIMS

"Very efficient service and helpful driver "

ROBERT POHLERS

"Very happy with the whole service! "

SERGIU PANAITE

"Communicative, great driver, thank you!"

RAFFAELA MATTIOZZI

"Absolutely perfect"

PHILIP DAVISON

"4 stars all round: the only reason for not giving 5 stars is that it wasn't all that easy to find our driver inside the terminal. We walked along the line of people waiting 3 or 4 times before we found him towards the back. Once we had found him he was very helpful, and the journey was great."

SERGIU PANAITE

"Communicative, great driver."

LIAM BURRELL

"Already tipped."

MELINDA MORTIMORE

" From: Melinda Mortimore Sent: 05 June 2022 21:35 To: Leyton A Cars Subject: RE: COMPLAINT: Booking Confirmed (#TC51BAD29555F - Melinda Mortimore) You took on a role offer by Taxicode, therefore you are bound to provide the service they offered me on the website. That is the law. I am happy to provide you with the legal requirements of Consumer Affairs. I will lodge my complaint tomorrow with Taxicode. However, I would suggest you have a look at your operations as the not aligned with good customer service and nor do they make sense. Your driver showed a lack of problem solving ability. If he had waited from 3.30 to 5pm. He should have had the common sense to go to the arrival hall with a board and my name on it (which is what Taxicode state will happen) and see if I was there (of which I was). I actually do not believe your driver stayed in the carpark from 3.30am to 5am which would have cost money. I will lodge my complaint tomorrow with Taxicode and I will be posting your comments below on social media stating you do not run a good operation and to not book Leyton cars. Regards Melinda Mortimore From: Leyton A Cars Sent: 05 June 2022 19:52 To: Melinda Mortimore Subject: Re: COMPLAINT: Booking Confirmed (#TC51BAD29555F - Melinda Mortimore) Hi Miss Melinda, This is default layout which everybody gets after booking. You booked through Taxicode with different partner they rejected your job and then Taxicode offer your job the amount you paid we didn't get that if you booked with us through Taxicode then we are bound to do meet and great as we are charging meet and great price in our quote. It's not possible that you can't charge your mobile at airport. Please make a complaint with Taxicode we can't do anything even didn't get paid for this job yet as well so let them decide. Finally you mentioned uber the time you came on that time uber prices are triple not single . Thanks Regards Leyton Ambassador Cars 02036208911 ________________________________________ From: Melinda Mortimore Sent: Sunday, June 5, 2022 7:02:27 PM To: Leyton A Cars Subject: RE: COMPLAINT: Booking Confirmed (#TC51BAD29555F - Melinda Mortimore) Thank you for coming back to me with that information. I lay out the following points which I base my complaint: 1). Taxicode website shows an : • individual with a meet and greet sign (picture of driver in the left-hand side). I booked this service to be met and greet in the airport arrival hall. I paid rate of £86.50 rather than opting for a £35 - £50 Uber where I have to make my way to the carpark and wait on level 4. • Please also note the confirmation DOES NOT state you will contact me on the phone first before you tell the driver to go into the arrival hall. 2). The booking form states a mobile number is only optional rather than mandatory; therefore, you should not be relying on a mobile to make contact. If your service does require this, it should have been clearly stated in the order form. 3). The taxicode states the company will check the flight arrival time; therefore, should have been in the arrival hall. 4). The booking states the fee I have paid includes 60 minutes of driver waiting time. I was expecting that waiting time to include after having checked the flight arrival time, the driver making the appropriate judgements around time to ensure he/she was parked in the carpark and WAITING for me when I walked out of custom and baggage collection. I expect to be reimbursed for the cost and compensated for your company putting my safety at risk given the very unfortunate killings of women in London recently; along with the inconvenience of having to catch a train into the city at that time and then not being able to find a black cab at Victoria (as my mobile phone had died I was not able to call and uber. Despite this, there were no black cabs available at Victoria and I then had to wait for a bus the 185 bus that commenced at 5.30am to get home. I landed at 3.30am and got home at 6.30am. Regards Melinda Mortimore From: Leyton A Cars Sent: 05 June 2022 16:46 To: Melinda Mortimore Subject: Re: COMPLAINT: Booking Confirmed (#TC51BAD29555F - Melinda Mortimore) Hi Melinda, He was waiting at the car park and trying to contact with you before contacting the customer we don't send the driver in arrival hall. Sometimes people stuck at passport control or waiting their baggage to collect during this time driver have to pay additional parking which we are not getting from the company even we don't get the money you paid to original company. Regards Leyton Ambassador Cars 02036208911 ________________________________________ From: Melinda Mortimore Sent: Sunday, June 5, 2022 3:58:08 PM To: Leyton A Cars Subject: RE: COMPLAINT: Booking Confirmed (#TC51BAD29555F - Melinda Mortimore) Thank you for your response. Can I ask where the driver was in the arrival area inside ? Did he have my name displayed? There were 2 drivers with people’s names, then I saw several other drivers and approached 2 that didn’t have names on boards. Can you aske the driver to send a photo of himself in the Gatwick South, outside what shop and the board showing my name. I waited for over 45 mins in the arrival hall so I just cannot see that the person was there, and the person didn’t wait where all the rest of the other drivers holding boards. Can you ask the driver to provide the detailed information above before I put a complaint in. Regards Melinda Mortimore From: Leyton A Cars Sent: 05 June 2022 14:41 To: Melinda Mortimore Subject: Re: COMPLAINT: Booking Confirmed (#TC51BAD29555F - Melinda Mortimore) Hi Miss Melinda, First of all, sorry hear about this inconvenience caused you last night. Secondly, we are fleet provider we don't hold any of the money until we don't complete the job. Third thing is driver was there as well he also waited over there till 05:00 AM. My suggestion is please forward your complaint to relevant team here is email address and let them decide. Help@taxicode.com Regards Leyton Ambassador Cars 07800808281 ________________________________________ From: Melinda Mortimore Sent: Sunday, June 5, 2022 2:24:28 PM To: LeytonAcars@hotmail.com Subject: COMPLAINT: Booking Confirmed (#TC51BAD29555F - Melinda Mortimore) Hello, My flight arrived at Gatwick South and I waited in the arrivals area where all the other drivers where. My phone battery had died, however I waited at the airport arrival pick up place from 3.45am to 4.15. I request a refund of my money and compensation for the extreme inconvenience cause. I was unable to call an Uber and there were no other cars available at airport. I had commenced travelling at 21:35 and was forced to catch a train to London Victoria, I waited there for a black cab however none came. I ended up having to walk with my luggage in the dark and rain to find a night bus to East Dulwich. A bus finally arrived at 05.30 and I arrived home at 06.30 cold and wet. In addition to the refund of my money, I request compensation for this. I would suggest £150 compensation: • Complimentary service to the value of what I paid • £20 for the bus and trains I had to catch • The remaining to make up for putting my safety at risk and the extreme inconvenience and discomfort of trying to get home with a luggage at 04:00 to 06:30j. I look forward to a speedy resolution to this issue and my complaint. Should you also wish for me to raise a formal complaint, please provide the relevant documentation and address to send it to which I would also include on social media if we are not able to come resolve this issue. Regards Melinda Mortimore From: Taxicode Sent: 04 June 2022 16:27 To: melinda_mortimore@hotmail.com Subject: Booking Confirmed (#TC51BAD29555F - Melinda Mortimore) Booking Confirmed (#TC51BAD29555F - Melinda Mortimore) Need a transfer at your destination? For international transfers: taxifares.com. Leyton Ambassador Cars Ltd ________________________________________ Your driver has been assigned! Leyton Ambassador Cars Ltd - 020 3633 4331 For all questions related to your booking, please contact Leyton Ambassador Cars Ltd on the number above or by replying to this email. To amend or cancel your booking please call 0333 772 9737 ________________________________________ Open journey in Google Maps Note: Journey route is for illustration purposes only, your exact route may differ. Journey: £85.00 Card Fee: £0.00 SMS Booking Confirmation: £1.50 Total: £86.50 Payment Method: Debit Card ________________________________________ Meet and Greet This journey has meet and greet included which means that we'll meet you at the location specified or at the arrivals area if you're getting picked up from an airport. You have 60 minutes of driver waiting time included. We will charge you £5.00 for every 15 minutes you are late after this. If you are flying in we will monitor your flight arrival time to avoid these costs if possible. ________________________________________ Booking Details Journey Details Booking Ref: TC51BAD29555F Customer Name: Melinda Mortimore Customer Telephone: 07505050334 Passenger Name: Melinda Mortimore Passenger Telephone: 07505050334 Passenger Email: melinda_mortimore@hotmail.com Status: Confirmed Flight Number: BA2635 Notes: BA2635 Iberia Express 5 Jun 2022 01:35 from Alicante 5 Jun 2022 02:55 Gatwick (London) Terminal SOUTH Pickup: Gatwick South Terminal Airport, RH6 0RN Destination: 14 Dukes Court, 516 Lordship Lane, london, SE228GA Passengers: 1 Date: Sunday 5th June 2022 03:30:00 Return: No Return Journey Vehicle: Saloon - Sedan x 1 STANDARD MINICAB More info... Distance: 26 miles ________________________________________ To manage your bookings, please use the Users Dashboard. Download the new version of Taxicode App Faster Booking-Amend Details-Real-time Updates "

SLANEY RONAN

"Great experience!"

PATRICIA ELAINE LANGFORD

"We had a very good trip to Gatwick"

OLIVER WARD

"All good"

MATT MILTON

"Great "

PAULAJONES

"Very good trip"

BERNARD BALDERSTON

"driver arrived early -very helpful overall"

BERNARD BALDERSTON

"Driver a bit late but very helpful"

PAULA JONES

"Great job. Definitely use again. Left cash tip"

KEITH BINTLEY

"Good"

SHIRIN MARKER

"Great "

NICOLA ROLFE

"Original driver broke down, I was given a replacement and so given the time (3:3” in the morning) I was impressed the replacement was only 15 minutes late."

EAMON JOHNSTON

"Early for both pick up which suited us fine. Comfortable and plenty of space. Recommended "

MAIRE NI AODHA

"The driver was excellent, very pleasant, kind and helpful. His assistance loading voluminous bits of luggage was carried out in a very cheerful manner. In all he made what could have been a very stressful experience getting to an airport on time stress-free."

QUYEN PHAM

"Thank You for Your take care my family "

RHYS WOOD

"Very good "

LINDA DILIGENS

"Very well prepared and competent driver. We were very happy with him. "

BARRY FRIEND

"Driver never showed We are waiting to hear from you and to see a full refund "

MICHAEL OSBORN

"Driver great, BUT.. you did not tell us where to meet the driver! We assumed coming out after customs, like the airports. Please tell future customers the place, whatever it may be, that they should proceed to. How did you think we would meet up with the driver?"

JAMIL KANFOUD

"Excellent "

LUCY MUNYUGI

"Great customer service "

CHARLOTTE MORTON

"Good communication, driver arrived a few minutes early, nice calm trip to airport. Perfect. "

DAVID TURNER

"Great service "

JAMIE BERNSTEIN

"Really easy to book, on time, and efficient, will use again"

JOANA SANTOS

"at airport wait for customers in the lounge"

DAVID DEARMAN

"Excellent service"

HERMIONE JEWITT

"Our flight was delayed and took a long time to come through customs, but the driver was still friendly and waited for us "

KAY DOWIE

"Very good on time the only reason I didn't give it 5 stars is I would of like some contact like email or a text from the driver on the day just to put my mind at rest that he was going to be there, otherwise I can't fault the service thank you."

WILL SMITH

"Very good service. Will use again"

WAYNE MINTER

"Very good, timely and safe driving."

TONY JACK

"No issues"

ANDREA MONTALBANO

"Very good service "

JAMES CHARTER

"Excellent service. Driver was early, professional, and I will 100% book with you again."

YIANNIS BAKOUROS

"A not so good experience "

KADIR PAULO DA SILVA AGUIAR

"The driver was on time and also took us to our destinations within the allocated time. It was a comfortable journey and experience overall."

NINA HAMMARBERG

"Very happy with both pick-up at airport and journey. Will happily book with you again. "

SHENGQUAN XIANG

"The driver was very friendly. "

MAIREAD CAMPBELL

" 👌🏻"

SIDNEY PULLAR

"Great service and a fine driver"

JOEL SAMUEL

"Driver was excellent. Early, clean vehicle, great service (hand sanitiser, chewing gum etc), excellent safe driving, polite conversation."

AMY CLARK

"He was stuck in traffic and explained he would be late "

JAMES OCALLAGHAN

"V good "

NICK DOHERTY

"Good quick drive and route."

CONNIE DYSON

"On time, nice driver, very good journey."

NATALIE BRENNAN

"Great service and really friendly , 5 stars all around , thank you "

SARA TEKLU

"Our driver was very helpful and very polite, helped us a lot as we had big luggages, a toddler and a newborn. "

ARIF GRACA

"great"

KYIN ZAR YEE

"."

CHARLIE NUDDS

"Very happy with experience very nice driver let us put music on Would recommend "

KEITH SCICLUNA

"it was the perfect service. thanks "

JEFF COOK

"Very good service"

MARIA MACARI

"Good communication which made the experience stress free. Definitely use again"

DOYIN OGUN

"The end to end service from booking to drop off was seamless. Highly recommended. "

KATY COLE

"Hello there , my journey didn’t take place. I would like a refund. There was no booking for me at Leyton Ambassador Cars, the email you sent me was wrong and I could not get hold of you to let you know."

MICHAEL GARDINER

"It was good "

GUNNAR HOFFMANN

"."

LARS BO SPRING

"The trip from Montcalm East to Stansted airport was in a normal car. I had to sit on the passenger front seat, while my wife and 2 kids were crammed together on the back seat. This is not what I expected when I boot a 5 seater executive vehicle. "

ANDREW SONTAG

"Valentino was an excellent driver and very professional and courteous, will use him again "

PATRICK PASTOR

"Drivers was 10 minutes late, and obviously too tired to drive"

PATRICK PASTOR

"Drivers was 10 minutes late, and obviously too tired to drive"

ANTONIO ORLANDO

"Drivers arrived very late I was very unhappy but I didn’t have any another option so I had to wait, I don’t know if I will use that company in the future. "

GUNNAR HOFFMANN

".."

EMILIO BARCELLA

"Would have been much appreciated if the driver was at the meet an greet with the passenger name "

EMILIO BARCELLA

"Would have been much appreciated if the driver was at the meet an greet with the passenger name "

TARSHA SHOLAYE

"Mohammed the driver was very helpful and pleasant ! Communicated well to find us and on time "

ALBERTO MORO

"Everything was ok"

GIUSEPPE MANCONI

"Fast and flawless service"

VINCENT FERDINAND

"The driver was very nice he even waited for me which was very nice of him as I was delayed with customs "

ALEXANDER ROBERTSON

"Through no fault of his own. Our driver on the return journey, was sent to pick at the destination point! He was a hero though, and came to the actual pick up point and then returned us home. In essence doing an extra journey for us, because of an office cock up. Both drivers we had were lovely and the return journey driver, went above and beyond. Criticism lays at the administration end of this process. mainly the not issuing correct information to the driver. But also, no out of hours number to call, and no updates on the return journey until we got a call from the driver himself."

ANNE YOUNIS

"The driver was professional and kind, he carried a suitcase to the door ; these gestures are ‘ the icing on the cake’ and make all the difference, when travelling."

CLAIRE VAN OVERDIJK

"I gave the driver a £5 trip at the end of the journey. He was very professional and helpful. Excellent service."

ZAAN DE VILLIERS

"Best taxi service received so far. Very professional and on time."

SHONA KYDD

"Very good"

KELLY WHITE

"Driver was late, vehicle was filthy and covered in litter. Driver was agitated, watching his phone beside the steering wheel, dangerous driving, speeding, harsh braking, even suspected drink driving or tiredness. "

STEFANO LAI

"The service is pricy but the driver was kind and efficient"

DIEGO FUENTES

"Driver was great and very helpful - already left tip to driver in person."

ALICE POLVERARI

"Nice guy but not a great driver. I felt sick all of the journey."

ALICE POLVERARI

"Nice guy but not a great driver. I felt sick all of the journey."

DAWN RAM

"Only concern was that we had a 15 month old baby as one of the passengers and had brought a car seat with us. When it was taking a little time and effort to install the car seat the driver did say to me that it would be okay not to use it."

EMANUELE CAVARRA

"L'aereo ha avuto un'ora di ritardo, poi ci è stato indicato di recarci al pick on point, all'esterno dell'aeroporto, dove abbiamo atteso mezz'ora al freddo prima che arrivasse l'autista. A fine corsa ci è stato chiesto di pagare in contanti una penale di £ 10, per il ritardo dell'aereo. Per fortuna l'autista è stato gentile e comunque siamo arrivati in hotel."

MAURO GAGLIARDINI

"good"

MAL GALLAGHER

"I had booked this trip at an 83 GBP but was actually charged 118 GBP. "

GABOR MATYI

"This was a feally smooth journey."

RUSSELL DUDLEY-SMITH

"Excellent driver, all went to plan. Comfortable car."

EMIL TEJA

"Decent"

CLAIRE JESSOP

"On time, excellent communication, highly recommend "

MAXIME DE JENLIS

"Nice man but too much acceleration and breaking on the way made it a bit not smooth drive experience "

CLAIRE TROUGHTON

"Original driver crashed his car, replacement driver had to be sent."

SUZY FREDJOHN

"The car wasn't an eight seater. It was a people carrier and only just fitted the passengers and the bags. I'd like a part refund as I didn't get the vehicle I paid for. "

SUZY FREDJOHN

"The car wasn't an eight seater. It was a people carrier and only just fitted the passengers and the bags. I'd like a part refund as I didn't get the vehicle I paid for. "

GABRIELA BOCCACCIO

"good communication with driver. He was on time and the car was very clean"

ANDERS AXEN

"The friendly driver picked uss up at the hotel and dropped us at the airport. Perfect service."

ZOHRA SHAMIM

"Great"

DEREK DEANE

"Very good……"

LINDA DANIL

"No further comments."

LYNDSEY CUMMINS

"Really nice driver"

DEIRDRE QUINN

"I expected driver to be in the arrival hall - i had to phone the company and then the driver phoned me to say he would be there shortly - arrived about 10 minutes later - it was not a major problem but when you use the service for the first time not a good impression. On return trip driver phoned me to let me know that he was on his way - which was again okay."

JOSHUA NWAMBO

"Good service"

RAFAEL MARKOULLIS

"Very friendly driver"

JAN BRAIN

"Top service"

UGNE JANKAUSKAITE

"Very good driver! "

JOSHUA DRAPER

"Brilliant Great Service "

JOE MACDONALD

"Very good"

CONCETTA TOMMASINI

"Tutto ok"

MELANIE GRABE

"Safe driver, great communication and very friendly "

ANDROMACHOS KANDIOGLOU

"The driver arrived 20 min late and he didn’t even apologize for that like it is something normal. "

JAMIE HILL

"Customer Service team on the phone not helpful. Driver was pleasant and journey was ok."

CLARE BRAVERY

"All great will use again "

CHARLIE MCWILLIAMS

"Perfect. Better than the train!"

ARMAND AURIOLE KOUMESSI HAPPY

"I really didn't appreciate the cancellation of the first booking. For the rest, it was ok"

ARMAND AURIOLE KOUMESSI HAPPY

"I really didn't appreciate the cancellation of the first booking. For the rest, it was ok"

ANDREW MULLEN

"This was very good, Mohamed was on time, and we were able to find each other easily. The car was comfortable and safe, and we made the journey in very good time. On a day when I had no other transport options, it was very welcome. "

MANTAS STONKUS

"Took the payment in advance, but couldnt find any drivers for two weeks, after that tried to contact me with saying that they found new driver and i had to pay by cash, but all of this were changed last minute that i actually have to pay by card, when i already took my cash out. Terrible customer support, never confirmed any driver, but had a courtesy to take payments in advance for empty promises. It was christmas by the way and i needed to get to work, they gave me a lot of stress. So i will never use them again."

JONNY QUINN

"Great driver, very relaxing and comfotable."

JAKE THOMAS

"first class"

FRANCESCA MANOLI

"Great"

STEVE HAWES

"Driver was there 10 minutes early and called to let us know he had arrived. He was very helpful and the car was very clean and new. I would definitely recommend this service."

CLAIRE LOWRY

"The driver was 15 minutes early and we got to the destination on time. He drove very well. "

CURRAN MCKAY

"Arrived early, smooth drive, great experience."

DEBORAH ELHADJ

"Very pleased with the trip. Thank you "

TOM DODSON

"Awful service. Whilst the driver was lovely you insisted I pay £15 extra for making him wait. Please note I was 50 mins late, and your website quite clearly states 60 mins complementary waiting. Furthermore your website states £5 for every addition 15mins. Therefore please show me where on my email confirmation it justifies the £15 you demanded. In future I will actively discourage people from using your service. Awful. "

SUSAN FADIL

"Nice pleasant driver on time - clean car "

LINDA QUAYNOR

"Very pleasant and professional driver, car was cleanAnd comfortable. I already tipped 20 pounds."

JAMES KINSEY

"car was immaculate and comfortable, driver was curteous and professional "

CAREN FISK

"Driver was extremely helpful. "

KIRTEE JHURRY

"I enjoyed the trip. "

MEGAN POTTER

"the passenger was delighted with service"

NIGEL OSULLIVAN

"Driver was very pleasant-he was punctual-my return plans changed as i wanted to get picked up earlier-I had the choice of driving from London To Birmingham-and return two days later-unfortunately driver had to drop off another job but he made every effort to come earlier. When the driver arrived i suggested that he have a coffee with me as he had already been driving -we had a very pleasant conversation-the comfort of being picked up at my front door and dropped off at the hotel in Birmingham-was well worth paying a bit extra-otherwise-i needed to get a taxi to train station buy a ticket-get right train and then a taxi at the other end.The car was top class-the price very reasonable-I will use Taxicode again.Thank you for a good experience when it was a random call from the internet that i received your details. "

LEON FUNNELL

"Good driver, nice conversation"

NICHOLAS TSIROYIANNIS

"Thank you "

CHERIDA SAUNDERS

"Really polite friendly driver "

SOPHIA KOLOKOTRONI

"Very easy to book and driver on time and pleasant "

FRANCESCA MANOLI

"Perfect service "

LOUISA ULRICH

"Driver phoned up to let us know he was going to be late"

ELIZABETH MERRIMAN

"Excellent service - will book again! "

ROLAND BURNS

"It was excellent."

DAISY OLIVER

"I had a very unsettling drive. He had to stop on the side of the motorway to get out and splash his face with water so he didn’t fall asleep. He then kept swerving and I had to talk to him at the edge of my seat so he didn’t fall asleep. For being very young I felt really unsafe and I am really disappointed with the service. I hope he does not continue to drive other people for their safety. "

ANTOINE FENECH

"Very good service"

JAMES PARRY

"Called Ambassador Cars two days in advance to check they had the journey and were ok with the booking. I'm glad I called..... it turns out he was going to cancel the day before as 'he has too many bookings'!! Which would have left me stuck without a lift to the London Marathon/ Absolutely appalling, utterly disgraceful sh*tshow of an outfit. Will never use this service again"

TONYE IGALI

"Was good and smooth"

CLAIRE PONTAL

"My original driver was not reachable and despite the early hours (5am pick up), Mohammed realised that and found someone to replace him before I even knew there was an issue."

GLENN JAMES

"The driver was polite and on time "

SALLY BASTARD

"The driver was friendly, helpful and professional, great."

MARK BRESLAND

"Great and efficient service."

LINDA SVENSSON

"On time and polite friendly driver "

EMILY ANTONIOU

"Highly recommend "

SAMANTHA SHELDRAKE

"Thanks you did a great job"

ALICE SERVAES

"The journey on Saturday was perfect. The pickup on Sunday our driver was over 30mins late"

ALEXANDER ODDY

"The booking was reassigned to a company that I had not booked with. The driver apparently arrived but left without telling me despite the fact that I was in communication with him. He apparently had another job to get to and would not answer the phone. You charged me £119 for a journey that did not take place. Disgraceful. No stars and will never use you again. It really took the gloss off a special evening leaving my family exhausted and upset at the end of a long night. Your driver should be ashamed but no doubt doesn’t give a sh1t because he was on to his next job. You were overbooked. Rubbish service. "

GEORGE MILES

"Brilliant thank you "

DAVID ABEL

"Really good on time very helpful I dfo use again"

EOGHAN JORDAN

"Great"

ARMAND SANCHEZ

"The travel took very long though secondary ways."

KLAUS PANKALLA

"Alles war gut. Ich würde es wieder buchen"

PETER DOLAN

"Driver met us at the airport on time and got us home safely. "

STEFAN POTTER

"Original driver had some issue which prevented pickup. was sent a new driver in an upgraded car. approx 20min late, but driver was very apologetic and did all he could to get me to the theatre on time."

CLARE VIVIAN

"Really great service "

HANNAH AYIMADU

"Easy booking. Pricing suitable for your needs. Driver punctual and helpful. "

JENNIFER KEUTE

"Excellent "

ADERONKE BERO

"Excellent service "

ADERONKE BERO

"Excellent service "

WENDY GILES

"Driver communication was great and he was very helpful "

CAYO MARTIN HERRERA

"Na"

JANICE LECLERC

"The driver could not find Windsor Castle and wanted to just drop us at a school yard in the town and got angry and started hitting his fists on the steering wheel when we objected. He did not understand how to use the navigation system and I had to use my Waze app to get us at least closer to the castle although he was somangry we just got out and walked. His driving was bad, he was constantly crossing white lines and cut off other cars and came face to face with a car when trying to pass a bus. We asked to delay our departure by 30 minutes as we were late arriving as he was lost and he said we had to call the office. The office line was busy so we rushed to make the original time but he assumed we would delay and was half a hour late to pick us up. A terrible experience and I would never use your service again. He should be let go. Janice Leclerc"

JANICE LECLERC

BEATA BORG GRECH

"The driver wasn't well prepared. He didn't realise that our hotel was located on the main road. He just drove past by us. I received a phone call from the operator and managed to find our taxi around the corner. We booked our taxi to go to the zoo. He dropped us off at the old entrance wich was closed down due to coronavirus restrictions. I had to find the way on my on and had to walk about 10 minutes. As a tourist and in general the reason you want to use a taxi is to avoid these unnecessary problems. I have received a text message with apologies but this doesn't change the poor experience I encountered."

BEATA BORG GRECH

AMELIA JONES

"Very good"

EDSON DE SA

"Because I did not received any driver contact number , we really did not know whether or not he would come . It caused a lot of stress , considering that we were in a country side with very limited options . Besides the driver showed up wearing bermuda short , witch I believe it very informal for a executive service. I booked a transportation at the same day with ADDISON LEE , i received a driver contact number and the driver arrived 15 minutes earlier ."

MARK LE FEUVRE

"very good experience"

PHILLIP BROUGHAM

"Great experience "

PETKO ANCHEV

"Everything was great - on time arrival, vehicle, driver. "

ERWAN HAMON

"On time, excellent service, thank you"

"The driver was not very receptive to instructions. He was parked 50 meters in front of me. I told him to just drive straight to me, but he either did not understand or was reluctant to do so, as it took me and my friend 10 minutes to convince him to do so. Because of this, the journey started 20 minutes late. When he finally arrived at my destination, he did not come out to help me with my luggage bags. I was a petite woman who had to carry 26kg of bags into the car boot. "

KAREN ELDRIDGE

"Safe, clean car, great driver."

STEPHANIE PLOG

"Really good experience. Will book again."

AMAURY

"Very good communication and driving. Clean and comfortable vehicle too."

EMMA BANYMANDHUB

"Very timely and reliable "

CLAIRE MERRITT

"Don't know"

MARTIN MAIR

"all good thanks"

NATASHA JACKSON

"Very friendly driver "

LYDIA MCLATCHIE

"Driver arrived early, was very polite and drove safely"

ALON YEDGAR

"There was a mistake in the booking and it took an hour and a few phone calls to get the time amended. The cab company didn't want yo change the time although the booking was done 8?hours before pick up time"

NATALY TROMBETTA POSE

"All good. Called for confirmation. driver called when arrived and helped me with my luggage. Friendly driver."

GIOVANNA MACNIVEN

"Driver of time and friendly. "

LEE HAWKES

"Excellent service what use again "

HSINPANG LIN

" Good"

GEORGE BENSLEY

"The driver arrived late then he left my dad who is 73 and uses a walking stick on the pavement and drove off because the driver was too stupid to work out that my dad wanted to go to hospital."

GEORGE BENSLEY

"The driver arrived late then he left my dad who is 73 and uses a walking stick on the pavement and drove off because the driver was too stupid to work out that my dad wanted to go to hospital."

JACK PERHAM

"Outstanding service! On time, respectful and adaptable. Thank you. "

ANN PENSTON

"Given the difficulties presented by the Mayor's restrictions on roads the driver worked his way as much as he could and was very pleasant to deal with."

BUKET TURKAY

"It is shame on you using Bolt car and charge me twice amount! I will never use it and tell to all my friend not to do. "

IAN WOOTON

"Good job"

MIKEL ZUBIZARRETA

"Good service. The only problem we had is that the driver wasn't on time, probably because of traffic."

VALERIE VAN DEN HENDE

"I've pondered leaving this feedback, but feel that I must. This driver was awful. This driver was reckless and dangerous. If I hadn't already paid and wasn't exhausted from hospital visits, I would have gotten out and found another way home. This driver ran at least 2 red lights. This driver did 34 mph in a 20 zone. This driver did 47 mph in a 30 zone. This driver regularly queue jumped by taking the wrong lane and forcing back in. It was embarrassing, dangerous (the swerving around almost causing a collision at one point), and sometimes left us blocking traffic. Rarely have I had such an uncomfortable, nauseating journey. This driver is ultimately going to get someone killed, and shouldn't be on the road."

VALERIE VAN DEN HENDE

"Driver was late, office called to check if I was ready for the journey at the booked time. Driver was not there. No apology. No recognition the driver was late from the driver or the office. Very blaze. I asked why he was late: office told me his sat nav didn't work, so I said if that's true how is he going to drive me to the station? 'no, the sat nav is fine now, he's on his way'. Car smelled of cigarettes even through the mask I wore. Will not use again I'm afraid 😐"

SZEVAK NZSDEJAN

"Driver was on time. It was a pleasant trip to our final destination."

AMY HUGHSON

"A wonderful service was provided by both the company and the driver. Very helpful, wouldn't allow me to carry my own suitcase into the station and made a stressful journey, with my 5 year old haha, much easier. Even a lovely conversation was had. Thank you very much."

LYDIA DAVIS

"Impeccable service from start to finish. The driver arrived slightly early and waited until we were ready. Journey to the station was very smooth and easy. Good communication throughout. Would recommend."

RICHARD MADAVO

"Excellent service Will definitely use again"

HELEN BARTHOLOMEW

"Very easy to book and pay online so takes the worry out of getting about London. Great prices too, you know what your journey costs before you book, thanks"

JUDY DOWLE

"Cleanest Taxi I have used in months!! Great service."

RICHARD MADAVO

"Excellent service guys Accessible and was easy to amend times. Good job"

MORGANE RICHERT

"No problems with the meet and greet. We arrived early so we called and agreed to meet the driver outside at the pick up area so it would be quicker."

FERNANDA CARNERO

"Thank you!"

FRANCESCO POLITI

"Great service, on time."

STEPHEN ANDREWS

"Pick-up on both journeys worked very well. Both drivers were courteous and drove very well. My only issue concerned my efforts to make contact by phone to request an earlier pick-up for my return journey. The system for leaving a message didn’t seem to work: each time I pressed 0, as instructed, I just got a continuous tone rather than any opportunity to leave my message. Apart from that, the whole experience was very positive "

KOON TEOH

"I was really impressed with the punctuality and the service provided. All in all, good job and keep up the good work."

JONATHAN WEATHERLEY

"The driver was about 10 minutes late"

FRANCESCA CORONIN

"Great company, called me up a few minutes before the driver arrived to let me know he was on his way, and then again as soon as I got in the car to ensure he had arrived. Good value for money too."

LINGBO LI

"Good enviroment"

THANWIT TANANUWAT

"The diver is very friendly and enthusiastic. It makes the journey very fun. "

CRAIG HUBBLE

"Friendly driver "

ZENG LI

"Good job "

TONY GAVIN

"A very easy process and very polite and amiable driver"

LEUNG

"good overall, thank you "

PAIGE INWOOD

"Lovely polite gentlemen was on time and had very good customer service skills"

LUCA PIGNATELLI

"Very good "

TAEJIN KIM

"Great!"

LUKAS WAAGE

"y"

DAVID SMITH

"Expensive "

CHARLOTTE THOMPSON

"Our driver was very patient as we were a little late getting across London. Thank you :)"

EDEL WALSH

"Very nice driver "

LYNDA BURNS

"Driver did not meet me at the requested pick up In Ossulston street but stopped in midlands rd where there is no pick up point. He then turned the wrong way into a one way - Midlands rd and I had to correct him. "

GEMMA BOLGER

"On time and an excellent driver "

CHRISTOPHER WILLETTS

"Driver was great!"

PAUL ORMEROD

"Very pleased, would use again. "

ROBERT KNOTT

"Fantastic experience. Driver was polite, friendly and we had good conversations throughout both journeys. I was also pleasantly surprised to be driven in an executive style car when I booked the cheaper saloon option. Overall, a great experience that I would happily repeat. "

ANDREA FOY KOSKOVA

"Great service,would truly recommend "

SPYRIDON TRIVYZAS

"Very accommodating driver, good service overall."

SHANNON BLANTON

"Great service "

MAGGIE CALEY

"The driver was polite and drove very well despite some confusing road closures and diversions on the return journey. The car was clean and comfortable. Would definitely recommend."

KAREN RING

"Highly recommend due to the weather conditions driver got us back safely. Thank you "

MIKE WRIGHT

"Made my visit so easier. Driver was pleasant and agreed to pick me up a little earlier."

MICHAEL HAFFENDEN

"it was a perfect trip thanks to the driver "

MAY VINCENT

"Pick up area not clear to out of town people.Defeated object of booking ahead to avoid unnecessary waiting.I had leg in plaster so very difficult to keep walking around. Also difficulty understanding phone calls.Shall not use again. Black cab on return cheaper and dropped off right outside station."

MARCO MANIEZZO

"Everything perfect. "

MARIA STOLNIK

"Fast and friendly service. "

KAVITA GUPTA

"wonderful"

LUIS GALLEGO

"Very good"

SHARON WORLEDGE

"Lovely pleasant driver, friendly chatty and helpful, would recommend to all my friends "

RUSSELL ALLEN

"Great trip, would use again"

BABATUNDE OSHINLOYE

"Very enjoyable journey to the airport. First class ride. "

LENA LOUISY

"The driver was polite and professional. He was courteous and went out of his way to accommodate my elderly parent and I. "

GIOVANNA DONINI

"All perfect"

MADDALENA GHEZZI

"Excellent service. I was notified the driver was on its way with a text 10 minutes before his arrival. "

MOKHTAR SAIB

"Driver was late, didn’t get in the car, called costumer service, no apology, no refund, wouldn’t recommend. "

MOKHTAR SAIB

"Driver was late, didn’t get in the car, called costumer service, no apology, no refund, wouldn’t recommend. "

MIHALY KOLTAI

"it was really good"

NATHALIE METZ

"Very nice driver and excellent service Thanks"

JEROME DANVERS

"Great experience booking and passengers arrived at destination on time!"

TONY EDWARDS

"The car that came to pick up us was not big enough for our 4 large suitcases, and 2 small hand luggage. The vehicle was Toyota Prius, boot could only hold 2 of the large suitcases. The other 2 cases was placed on the back seat very close to 2nd passenger."

ALLISON BENNETT

"I really appreciated that the driver came earlier than booked because the flight landed early and that he gave me clear instructions as to where to meet him and was helpful with my bags etc. I gave him a tip because I was impressed with the service."

JANICE BELSHAW

"Comfortable car, very safe and pleasant driver. Would recommend to friends. "

MARTIN GREEN

"Great experience. Will definitely recommend and use again. "

ANDREW BERTRAM

"Great service."

MARINE ZAMBONINO

"The driver called me just after we landed however we had to wait for him 10min inside the airport terminal before he shows up...which we didn’t find appropriate for the price we paid "

DARREN LUNN

"Good service"

STEVEN HALWARD

"driver was polite and chatted throughout the journey"

ANDONE CONSTANTIN

"Good driver, on time and very helpful "

TIM KIRBY

"We were very happy with the driver - he was nearly 30 minutes late but somebody phoned Ed us to warn us. It was unavoidAble because of an Accident holding him up fortunately we always book earlier than we need to and didn’t make us lTe"

LITAL ELIYAHU

"Our driver was really nice and kind but the company told him the wrong timely "

CHRIS MOLENDIJK

"Nice and Polite driver. All as agreed, no suprises"

CELIA MORENO

"The driver called me some minutes before arrivining, they confirmed the trip just after programming it. I am very happy with the service of this company. I will contact them again if I need a trasfer to the airport. "

COLIN SULLIVAN

"Timely and courteous !"

STEVE BESSANT

"Very good "

AMANDA NORTH

"Really good would use again "

EDWARD THORNTON

"Very good and friendly driver. "

MARIE CHARLOTTE MARTIN

"All good"

ABI BIRD

"On time and lovely driver! "

DEBBIE WABY

"I created a problem by booking twice in error Everybody was very helpful and understanding and the service was excellent Superb drivers and great quality cars "

ASELLE LARVET

"The driver was not only in time, he was at place before us! Very kind, very good sense of service and a good careful driver, it was a pleasure, thanks!"

GERRY WARD

"Driver spent the whole journey criticising the booking system and how unfair it all was in terms of net payments. Not really what I’m interested in hearing but the journey overall worked out ok. "

ERIN FLOYD

"Great and very helpful "

MARIE KEATING

"My driver was on time and very friendly and helpful would highly recommend him.thank you very much "

BRYNDIS GUNNARSDOTTIR

"Good service"

JANE JONES

"Very good indeed - pick up exactly on time and excellent driver thanks. "

AARON DOYLE

"Very good trip. "

TIINA SATULI

"It was fine, driver was friendly and nice, pleasant reception and ride for a tired family arriving late on Friday evening. (Which is more than I can say about Luton airport, where families with children were sent to a passport control queue that took an hour, probably 4 times longer than for adult travellers) "

HELEN SILLES

"Disgraceful when the driver leaves you waiting 30 minutes"

JEANPAUL SALIBA

"Nobody showed up! I paid for a taxi which didnt show up!! And i didnt even get a call.. if i hadnt acted quickly.. i would have missed my flight! "

JEANPAUL SALIBA

"Nobody showed up! I paid for a taxi which didnt show up!! And i didnt even get a call.. if i hadnt acted quickly.. i would have missed my flight! "

MALCOLM OSBORNE

"Excellent"

WINEKE ARMBRUST

"The driver called where we could find the taxi. He drove really safe and avoided crowded roads. "

MINDI CHAHAL

"My flight was delayed by 4 hours and I still had a driver assigned. Lovely service. Thank you. "

MARK POMFRETT

"I would say average as the driver wasn't at arrivals called the service and they then sent him to the airport some 30mins later I met him in the external pick up area. "

CLAUDIA CONSOLE BATTILANA

"Very nice driver, pleasant journey."

NICK JANKEL-ELLIOTT

"Great. Lovely guy."

BOB CROUWEL

"In the email confirmation I received after I made the reservation, the pick up time was wrong. When I called to correct this, it appeared that the time in the system was right. It was just the email that was wrong. Should not happen. Having to make this call was a nuisance "

STEPHEN HAYES

"Not an issue 8 minutes late"

MAXIMILIAN ALBERT

"Punctual, and pleasant ride."

JACKIE SULLIVAN

"Lovely car. He was early to pick me and came into the hotel entrance so I didn’t need to search for him. V good journey and service "

MICHELLE FEENEY

"Great journey!"

WALDEMAR DOBRZYNSKI

"The driver was on time and very polite. "

STAVROS ASVESTAS

"Excellent! Thank you"

VERONIKA KAPSALI

"Very good service "

YOUNGKYUN CHOI

"It was a good journey. We satisfied."

DANNY STEWART

"funny smell in car, had to have window open. "

KIMBERLY GRECH

"Good"

DANNY T

"Great driver, called to pre check booking and arrived early , free water in the car. "

SAMUEL MENAHEM

"Was very good"

RHYS DYER

"Did not turn up"

RHYS DYER

"Did not turn up"

ALON OFFNER

"the driver wasnt there. at all. we needed to take another taxi service..."

JOHN-PAUL OKEEFFE

"Good service"

HELEN SILLES

"Very good service. Will definitely use again. "

LAUREN-LEE LONDON

"The service was phenomenal, thank you! "

KONSTANTIN PETKOV

"Very pleased with the service"

LUKE TOMASZKO

"The trip was okay but the whole booking experience was a shambles. Had multiple calls before the cab asking me to get the taxi earlier “in case of traffic”. The taxi driver, office and myself all had different confirmed times for the trip so the taxi driver turned up 30 minutes before my confirmed time and started calling me telling me he was outside along with the office calling me too. The day after the trip I received another booking confirmation showing another different time. The price was good and the drive to the airport was fine, just the booking experience was laughable. "

MILAN BIRCH

"Prompt arrival and smooth journey - thank you."

MILLIE HOLDEN

"Had a on time and lovely journey to the airport very happy "

DERMOT DONOVAN

"Ok"

MEGHAN TALBOT

"Most lovely driver - helpful, great communication, prompt and the car was very clean. We had a lovely chat the whole way home and the ride was very comfortable. "

JAMES SWARBRICK

"Great. "

JILL TRAFFORD

"Gj"

CINZIA PEREIRA

"The driver called me to check I'd arrived and gave me specific instructions on where to wait for him. Very friendly and helpful. "

JAMES SUGRUE

"Great service, quick and safe. Really nice driver"

MARIE VOCASKOVA

"The driver was really tired and seemed like he will fall asleep any minute but he managed to drive us to the airport safe. "

ALEXANDER MOLLO

"No one to meet me at the gate even though I texted the terminal and the flight number and telephoned the company to say I would be late. "

ELIZABETH SALMON

"Very prompt driver knowledgeable about Southend Airport. Thank you"

FAYE JEACOCKE

"There was a junction closure so the driver was later but kept me informed. "

KRISTMUNDUR ASMUNDSSON

"Ppp"

NAOMI FELTHAM

"Good service"

SYED FARHAD AHMED

"I arrived in terminal 2, but my driver was told it was terminal 5. Anyways, when I called him, he then came to terminal 2 to pick me up"

DI FEBBRAIO ANTONIO

"The driver did not come and I got an email from them only one hour before the appointment. I had to find another taxi at 3.00 am otherwise my parent could not reach the airport on time. I am still waiting for a refund. "

DI FEBBRAIO ANTONIO

JENNIFER SPEEDIE

"N/a"

COLIN MCCULLOUGH

"The taxi arrived on time and the journey was fine "

GIU

"The driving was excellent but he did not pick me up at the arrivals area. He picked me up at the pickup and drop of point (outside the arrivals area) and the communication was not very clear. this is not what I asked for. "

GIU

SAMUEL EVANS

"Very disappointed with the service received. The booking states ‘meet & greet’ and as I read in the conditions the driver will wait in the Arrivals area of the terminal up to 45 minutes after flight arrival. I clearly stated the flight number and arrival time. The customer ended up waiting over 30 minutes for pick up. The entire purpose of making this booking was to avoid the morning rush hour traffic. The driver just called me to state that he is waiting in the MacDonald’s Car Park! He should have tracked the flight arrival and been in the arrivals area as stated - but apparently that is not your internal process. It would be good to therefore match your internal process with what’s written in the terms of my booking. Seeking your response and compensation."

KIRSTY BEATTIE

"Great trip, would use the service again "

OLGA BUNIM

"The driver was great,polaite and came on time. "

EMILY GAMBLE

"Driver arrived late and asked if we could walk to the nearby McDonalds to wait for him instead of inside the airport. He also suggested to drop us off before our destination because part of the street was blocked instead of taking an alternative route."

EMILY GAMBLE

INAKI MORENO

"Really excellent and charming Driver!"

LANA KHEDER

"Driver was kind and very professional "

MATTHEW SCHULZE

"The driver did not show up. We contacted him by telephone and he told us that he had cancelled the booking a couple of days earlier but we were not made aware of this and have not been refunded as of yet. Really poor service!"

MATTHEW SCHULZE

LUKE HIBBERD

"Everything went smooth. Gray service"

NAYAN GUPTA

"Efficient on time service"

EMMA DUFFIELD

":)"

BENJAMIN LOVELL

"."

JOE SIBLEY

"Good service"

PAULA ALLCHORNE

"Our flight was delayed and the driver monitored our flight and arrived on time.....I was very grateful not waiting for him early hrs of the morning. Very nice man!! The driver was very kind and professional!"

NATHAN SRIALASUNDARAM

"I had paid extra for meet and greet and the driver wasn't there. He made me run around gatwick airport car parks for ages looking for him. He sent me a text to meet him in the car park garage, and this was just to meet him, then had to walk 15 mins with luggage in total to his car. With no help from him. Avoid "

NATHAN SRIALASUNDARAM

ALEXANDRA FOINEAU

"I recommend!"

KAREN SOBERS

"Good service"

LAURA SANTOS

"It was perfect "

MARC BEROS

"All good"

ALEX MADDISON

"Driver arrived early and journey was very smooth. Very professional driver"

JACQUELINE DAVIS

"Good service and good driving"

NICOLETA VARZARI

"Good "

CIPRIAN ILIESCU

"Great company,nice chat with the driver I recommend this company Very professional "

CLAUDIO MELONI

"Flight was delayed, but they did not ask any extra payment to adjust the time. Driver very professional and drove very well."

SHIRLIE KEMP

"Excellent service "

ELLE ATTERTON

"Service was fantastic especially as our flight was delayed. They did everything to ensure we had a taxi waiting."

LOUIS LEEVES

"Abdul was nice, helpful and generally greats "

SHARON SHAW

"Very Poor Service, Our engineer was left stranded at the airport!! Your driver could not find him, so drove off!!! we then had to pay for another taxi. Please arrange a full refund as soon as possible."

ALEKSANDRA KOVESNIKOVA

"!"

GEORGE STRATIS

"I have paid online GBP72,50 by VISACARD and nobody waiting for me at Gatwick Airport at 03:30 in the morning when I was arrived! I was waiting for an hour, calling and sending emails with no answer from anybody! After one and a half hour I got a train to go home! Never again !!!!!!"

KEITH FISHER

"Really nice guy would recommend.Very good driver. "

RICHARD ARYEE

"Nice driver "

GIANCARLO PRESTIGIACOMO

"The driver has been very kind and professional "

ANGELA ROMAN

"THIS ONE WAS OK ."

TIM MOCKRIDGE

"Driver early due to many road closures for cycle event, rout difficult for him many diversions. He was very pleasant ."

SUZANNE MILLS

"He said it was the traffic"

SABRINA MALCOLM

"We asked for a car that could take 3 large suitcases and 3 small bags and 3 people. When the car arrived the driver said he couldn’t fit our luggage. He showed no understanding of the fact that we were going to the airport and would struggle to rebook another vehicle. His refrain was constantly “ it is not my responsibility if you miss your flight.” This is hardly the ideal attitude of a driver doing airport runs. My husband packed the boot and when he closed the boot door your driver swore loudly at him “What the f##k’ in front of my 8 year old son. Again not what I would expect. He categorically did not want to take us to the airport which is why I spoke to someone who was not very easy to understand on the phone.. The journey was extremely stressful. When we arrived, he made a big point of saying everything was okay with my husband. When I mentioned his language, he did not apologize at all and referred to my behavior before we got in the car which made no sense because I was not involved in packing the boot, I merely showed him the booking information on my phone. I do feel this was racially motivated. He swore at my husband at the start of the journey for closing the boot not me. I am black, my husband is white. I didn’t appreciate the deference shown to my husband once he was proved wrong and the refusal to apologize (to me) for the inappropriate language. I will never use your company again and I will share my experience with friends and family. Using third parties is no excuse for the unpleasant experience we have just endured. "

MICHAEL DAVIS

"The driver never showed up and I never received a ride. I waited over one hour and eventually had to seek another ride despite several attempts and contacting him. I expect to be refunded and compensated for the inconvenience. I will be in touch once I complete my travel to Canada. "

AISHA DORSETT

"My plane was very late reaching London and my driver waited. He was very patient and kept in contact from when I was boarding to when I landed and was going through customs & baggage claim. Great service. Would highly recommend. "

ALESSANDRA BALESTRI

"Abdul is a fantastic person, very friendly and welcoming. We had a long a chat during my journey home..we laughed, we discuss about many different topics,etc. I really enjoy my trip because of him and I hope to meet him again! "

HESHAM ALDHALAAN

"I was informed. Somebody will be waiting outside carrying a sign with my name on it. This did not happen. 2.driver give me a miss call so I have to call back 3. He asked me go to pick up point 400 M walking with my luggage 4 at the point I waited 5 min 5. No apology for delay . Not even welcome 6. Driving pattern frequent use of strong breaks 7.busy with his what's up while driving. "

GREIG CLAYTON

"Very good experience, would use again!"

PHILLIP DYER

"change of driver and vehical"

KAIF FAQUIH

"The driver was on time. The overall service from the time of booking, confirmation. pickup and drop was too good."

MAGGIE LIN

"Not bad service and contact me on time"

VITALIYA DOROSHKOVA

"Great overall "

ELENI KARTERI

"Great service."

TATIANA TOVSTIK

"Good value for money! The driver was on time, very polite and drove very carefully, which is extremely important for me as I get motion sick really easily. Would definitely book with this company again."

CAMILLA MEIJER

"All good "

JASON WHELAN

"No worries, driver had good comms so we knew all was ok"

SORIN STOENAS

"Good service"

SORIN STOENAS

"Good service"

ANDREA CAVALLARO

"Very good value for money."

ANDREA CAVALLARO

"Very good value for money."

LAURA BOSWELL

"Driver never turned up. Requesting a full refund."

RAPHAEL LEONG

"confusing organisation, had 2 taxis allocated for a single journey"

LIAM SMITH

"Easy"

LIAM SMITH

"Easy"

AKASH RAWAT

"Driver arrived at 5:35 PM instead of 5:00 PM as scheduled, had to follow up multiple times to get hold of driver."

TIMOTHY CLARK

"nice car"

ALISON BARNES

"Driver was not inside the terminal on my arrival. I needed to phone him to find him. "

CARLA CISNEROS

"Very professional and polite driver"

DAVID RODITI

"Late due to traffic. Made it to the airport on time. Will organise an earlier collection next time. Otherwise driver was professional."

FELICITY CAVE

"Some delay with picking me up and from where. My plane was delayed about Half an hour and I was hoping that someone would be there quickly. Driver very polite and I appreciate not having music in car."

MARíA AVILLA GALIANO

"Good service, very good car and smooth journey. We waited around 15 min for the driver because he went to another arrivals zone but everything was sorted out perfectly. Very attentive and good costumer service with the phone. I would recommend it! "

MARíA AVILLA GALIANO

NATHAN BRYANT

"Easy service"

GABRIEL ENACHE

"Good Service"

JOHN PRIEST

"Driver didn’t turn up,Awful service. Phoned company no answer ,got another firm. Driver called nearly an hour after agreed time,by then had got another taxi. Absolutely awful service."

MATT SMITH

"The guy thought I wasn't being serious when I put 1.10am as pick up time. He had flight details and everything but didnt bother checking. Waiting for him for over an hour at 1.30 in the morning after a long journey was GREAT fun. Wasn't even apologetic when he turned up."

ABHISHEK KHOSLA

"I had a very good overall experience, the car was good and the conversation with the guy driving the car was quite interesting! Smooth ride overall"

PRARTHANA RAMDAS

"Taxicode tracked my flight and made sure the driver was there even though my flight was delayed by more than 3 hours. The journey was very comfortable!"

ROMAIN BRUYEN

"Good service as expected. "

LIDIA FLUECKIGER

"very good"

GRAHAM LANDER

"Courteous and on time. Everything you need after red eye flight"

TOM WHEATLEY

"Punctual, great service, great price and even received a free upgrade to the business class car"

LAURENCE DOE

"Driver was late. No real explanation given. Also was very tired. Didn't feel entirely safe. "

KEITH PARSLOW

"Really good journey"

JACK GREEN

"Very friendly service with good communication from our driver Muhammad once we landed at Gatwick. Quick pick up, clean car and a safe journey. Recommended, would use again!!"

SHERI MANUEL

"Driver did not come until about 20 minutes past the pick up time. He claimed my phone number didn't work and he was trying to contact me to tell me he'd be late. However, I received calls my entire time in the UK so I know my phone was fine, and he had the correct number. The driver was friendly enough, though. I'd like to think this was simply a one-off bad luck sort of thing, so I would use this service again. Aside from that, everything else was simple and easy to use — booking, payment, etc. The price was also good."

JOE ANDERSON

"Nice driver but was very tired and couldn't drive in a straight line. He was either a terrible driver or falling asleep"

NIVRUTI PATEL

"Perfect experience "

P B

"Excellent service."

THEO BRENNAND

"good service"

ADAM JONES

"Good "

SARAH MANNERS

"My flight was delayed but caught up. He did not track the flight sufficiently. I was waiting in the north Terminal from 12.35am until 1.30am I wanted to cancel and get an uber but the carrier would not let me but in your terms and conditions you can cancel me and not refund me if I am 20 minutes late. I wish for a partial refund as I am exhausted today. "

TIVONGE RUSHESHA

"Had to finish food "

TRACEY MCALLISTER

"."

LEEYA MEGHANI

"great"

FANI IBAñEZ FERRANDIS

"Very nice driving and the driver was very friendly and kind. "

AMARJIT MYERS

"The driver and journey was fine but as our flight was delayed this caused stress to us but driver handled it very well."

JOHN WYBAR

"The M25 was a disaster, so the taxi was a little late in arriving but appreciate that was due to the issues. He went out of his way to find us the quickest route home any way he could, which wasn’t easy! Thanks Abdul!"

NIVRUTI PATEL

"The driver was very helpful"

SENASTIAN CYGAL

"Thank you for your service."

ED KRCMA

"Very good driver"

HELINA NORTH

"This is my first time to use taxicode and I am happy with the over all service. I will be using them again"

EVANGELOS PAPADOPOULOS

"Once again, I booked a trip from Luton airport with Meet and Greet but the driver called me to go to the drop off zone to pick me up. It is very frustrating to go to the drop off zone and in the middle of the night search for you driver. Also the details on the email I got about my trip was wrong (car colour - reg number plate)."

ALEXANDRE GRUTMAN

"Good"

RAYMOND MIAH

"Excellent service "

EDWIN HEIJKAMP

"One word: perfect. Mohammed Ameer is an example how it should be. Clean car, very polite to us and on the road towards other drivers. And with over 2 mio km. Experience I have seen many bad taxi drivers. Best taxi experience so far!"

PETER LE

"Thank you very much for coming early, driving safely professionally. Excellent service. Hope having you again in the future."

JOHANN WETZEL

"All fine!"

TANIA CORREIA

"No text was sent to the mobile to confirm the driver details therefore customer was left standing in the rain. Wont be using you again. "

KLEMEN MIJATOV

"Really pleasant experience. Clear communication with company and the driver"

SILVIA COSTA

"Very good"

CéLINE BISCHOFF

"Good service but the driver didn't have the passenger details"

MATTHEW ROBSON SCOTT

"Good "

JULIA HORTEN

"Was very good ! "

COSTAKIS ZACHARIADES

"Very pleased with the service thank you"

UGUR BOLAT

"Great"

GEERT BOLTJES

"Very good"

MICHELANGELO PAGANOPOULOS

"Excellent service, friendly driver, enjoyable ride."

ANDREW PAIX

"Accident led to Road closure Good cooks from driver so little inconvenience "

DEAN HARRIS

"It was my mother's 75th birthday so I wanted something a bit special to take us and return us from a theatre in Central London. The car and driver more than delivered. It was a really nice, spacious car, and the driver was polite, well dressed, and totally efficient throughout the entire journey both ways. It really gave the occasion that bit more than usual and was greatly appreciated."

DYNA ZEKAOUI

"He was very professional. A bit late but called me ahead to let me know. "

MADISON HUTTS

"goof"

SANDRA BREEN

"No meet and greet!!!! We waiting for nearly 30mins and had to ring the driver! Then had to walk to a pickup spot! Very poor service, won’t be booking again! "

ROSS STACEY

"Very friendly and efficient service and driver. "

HELENE BOUYER

"Everything was conform with what was decided. Good service I recommend"

HEATHER WEBB

"Very lovely driver"

STAVROS

"Great driver and extremely polite"

MAROULA THEOCHARI

"On time, safe and really helpfull!"

LUCIA PEREZ

"We were delay and the driver contacted us to arrange the pick up time. He was on time, very friendly and welcoming. Overall a good experience. "

SABAREES IRULAPPAN

"Pleasant one"

ROSEMARIE DRUMMOND

"There was a bit of confusion as the collection was for a member of my family, but the driver was friendly both on the phone and to my sister. He was chatty and made the last leg of a long haul journey comfortable. He even carried the luggage to the front door"

NICK OUTLAW

"Driver was excellent ... but I’m finding your website and app not very slick "

STUART NEWTON

"Very good"

ILIA GOTLIB

"You did not provide the correct phone number for the taxi driver and as a result when he was late we were under lots if pressure "

MEGAN GERRARD

"Friendly, clean car and on time "

JORGE ESCORIHUELA

"very good"

KATE DALZELL

"Driver did not provide meet and greet service at airport but rather asked us to come and meet him at the dropoff point outside, where we waited for five minutes or so. Driver prvoided a 2nd drop off on request (within the same post code area)"

KYME DANG

"Great affordable efficient service "

ANGELA MCCANN

"Thank you. "

SEZI SESKIR

"Driver was polite and the ride was without any problems."

DA BIN KIM

"Great experience. Comfortable and on time."

ALEXANDRE IAKIMOFF

"Friendly "

JULIE SUMMERFIELD

"Although not able to arrive at my home for the specified time due to heavy traffic, they arranged for another company closer to home to pick myself & my husband up & paid the difference. They also phoned to make sure we had been collected. "

JOANNA ROBINS

"Thank you for easy professional service"

LYNDSAY MOLYNEUX

"."

LEA

"All good but driver was on the phone during all the journey"

FRANCESCO LA PORTA

"Very unfair had to change time of collecting cos my flight was delated so i cancelled previous booking and book a new one, on the mail of cancellation it said no charge applied then they took off my card the full price for cancelling booking, email them and they replied me that was their policy ,even if in the cancellation mail deliberately say no fees will be applied ,and then i did reply where was the reason for cancel then if i have to pay full price anyway?did maybe the driver did the trip even if i wasn't there that u take full price?ofc same an easy way to make extra profits they decided to give me back part of the money saying they have to charge for cancellation, when again in their own email that say no fees will applied?what a joke. an advice if u really ave no other option than book with this unfair company ,use pay cash option in that case their elusive fees won't apply .”"

EDEL FLYNN

"Very friendly driver, very accommodating when I changed pick up location. Would definitely use service again"

MARELIZE KUHN

"Very well informed driver and really enjoyed the experience and his knowledge about the UK"

KOSTAS SOTIRIADIS

"One hour late but apparently it was not driver's fault as the previous flights were delayed due to London Stansted airport runway fire of a plane flying to Vienna. We were not informed about this delay. The company did not provide us with an alternative driver."

KOLBRUN BJöRNSDOTTIR

"Traffic"

CLAIRE BLAKEBOROUGH

"Driver was a little late but called ahead of time to let us know so no problem at all. Maybe a phone holder might be a good idea rather than the driver balancing his phone on his lap for sat nab which kept slipping off. He seemed quite distracted by it. Lovely, polite guy though and very efficient. "

SALLY DODSON

"prompt"

SALLY DODSON

"Prompt"

JULIA SPIEGL

"The taxi driver did not pick me up. I waited for 40 minutes before taking a city cab to my destination. I will not be booking through TaxiCode again."

SIMON GIBBONS

"Driver was waiting for me when I landed and journey was absolutely fine"

ZOE NEIGHBOUR

"Really lovely driver, arrived dead on time and called me when he was a few minutes away so I was ready which I thought was really great. Made it to my destination 15 minutes early which was also great as it gave me more time. Overall brilliant service so thank you!"

JILLIAN VATTI

"Excellent professional conduct shown. Very pleased I booked."

DAVID SOLOMON

"All went well.Comfortable ride"

JOE TEBBUTT

"Good experience and safe driving"

RACHAEL LUNT

"Traffic issues but he called to let me know so was fine "

MARCO FISCHER

"Great experience, price as promised and driver right on time!"

RUTH WEST-BULFORD

"All good - no complaints!"

CINDY IRELAND

"Excellent service and friendly smart driver."

LAKSHMI PADALA

"It was ok. He was on time - ish, wasn’t waiting for me by the time I got out of the station but unsure if that was due to no parking areas available, but I did see other taxis waiting for other people. The driving felt a little rough and the car was uncomfortable, wasn’t expecting that. I’m not sure if it was a London thing"

KRISTíN VIGGóSDóTTIR

"Very good service"

LARRY DALE

"Got an email in the middle of the night putting the price up and no longer executive but a minibus, still awaiting refund as I didn’t travel "

CINDY IRELAND

"Excellent service, with a well presented and polite driver. Thank you . "

YANNIK ZACH

"He was 10 minutes late due to traffic, no problem however as he let me know beforehand so I didn‘t have to wait outside"

VAIA VAKOULI

"I thought the driver would pick me up at the arrival hall but he didn't so I had to go around trying to find him. Since I don't know the airport and I had tons of luggage, it was a bit tricky and it took some time. But I found him at the end! So despite that part, he was very nice and helpful. Overall, very good service! :)"

ELIZABETH HARRIS

"Quiet but friendly driver who arrived on time and delivered us to our destination safely and with no fuss. Excellent service."

BEN HOFFMANN

"Everything was great and as expected. Driver was polite, punctual and flexible "

KAZ ARAI

"Very good!"

PHILLIP DICKS

"Driver text to say stuck in traffic. Little confusion on pick up"

DEMETRIS PAPALLIS

"He couldn't find the spot, when it was right at the only exit in the north terminal of Gatwick"

CATHY HARRIS

"."

JAMES ROSE

"Booked a return trip and both sections flawless. Really nice courteous drivers who were on time. I will book with them again. "

MARK SOUTHGATE

"Very good, punctual service "

IAN DENT

"EXCELLENT* service. Because of building work at the London City Airport Terminal, we arranged - by text - to meet at the 'pick-up/set down' area. The driver was on time and very helpful. Leyton Ambassador Cars is one of the best taxi companies I have ever used*."

ALEKSANDAR PETROV

"All was good."

NATASHA ALUND

"We had to call the driver several times. The information we delivered was costly as the driver took additional time to explain his requests of pick up station etc. Additionally, we had to walk to the car park to board the cab. The taxi driver never updated the arrival time only the flight number, then he mentioned several times that our flight was delayed. When we pointed out that the updates were given over the phone, he then told us he could not update the ETA, as that was third party, and he did not have that access. He said there was no extra charge and that was good. He gave his card for future travel reference. That was good. "

BAKUL MANANI

"Called and advised stuck in traffic. No problems as kept advised. "

GERARD FERRARA

"We thought the ride would be 42.00. But it was 130.00 !!!!"

MAX MAY

"Very good overall!"

ANTHONY BROWN

" Very pleasant and courteous driver. It would be wise to be more exact over the pick up point, also the destination (which had to be explained when in the car) Otherwise no complaints."

MICHAEL MILLIDGE

"Very good. On time."

CHRISTIAN ORTNER

"Just perfect"

SUSAN PRATS DEAKIN

"He was waiting outside in the pick up area. But phoned me and I met him. Was a good driver"

MATTHEW LUDLOW

" No comment"

DAVID WYANT

MRS ANNE CEH

"On time. Pleasant driver, helpful with bag. Enjoyed ride to airport. Thanks"

PHILIP KNIGHT

"Really helpful polite friendly service, great trip thanks."

ATUL BHAME

"It was very pleasant experience"

VINNIE WARDRLL

"Couldn't fault the driver or the journey. The fair a little costly uber would have been far cheaper like 50%"

ANASTASIA GITNIK

"Very pleased with the driver, arrived ahead of time and quickly delivered us to the airport. "

BASSAM ALMUBARAK

"Driver was punctual"

MARK WILLIAMS

"I was charged for than the agreed upon rate simply due to luggage. I was called and sleep interrupted about needing a larger sized vehicle and charged more. I do not like that aspect. "

JASON BROWN

"Confirmation was a bit wonky because we were at sea but the transport arrived, communication was good, and I'd use this service again. "

EILEEN KRUGEL

"."

MEGAN PARKER

STEVE WILSON

ANNE CHENOWETH

"Never showed up Total scam"

TIA SHELFORD

"Excellent service. Will definitely use again and recommend in the future."

JOLEEN WARREN

"All went as expected "

OLIVER KIRKPATRICK

"Na"

STACEY CARTWRIGHT

"Very smooth and driver was great and minibus very modern and comfortable. "

JULIE CYLLA

"Excellent choice for transportation"

EMMA LUKINS

CAROLINE MOREN

"The service was excellent and the driver very friendly and helpful. Would definitely use again."

JOHN INNES

"Excellent service, very accommodating and intelligent driver who was able to attend to all the issues in our journey. Very impresive."

GEOFF KING

"Very pleasant driver, arrived on time. Smooth journey in a clean smart car. We even arrived home earlier than we expected. Very happy with the service. We have already given him a tip."

SUSAN MACKIE

"Very polite friendly driver."

SUSAN MACKIE

"Very polite friendly driver. The weather conditions were very bad but he drove safely. Excellent driver. "

JUDITH TEBBUTT

"Nice smart and clean car. We were being picked up from a 5 star hotel and it didn’t look out of place. Pleasant journey home."

TOM WALKER

SARAH HIGGS

"Driver was on time and extremely helpful and professional "

JESSICA DE GIUDICI

"impeccable."

AYSHA ALRABAH

"Great service "

JOAN-MARIE GERTH

"Our driver was punctual and courteous. We would book with your company again. Thank you "

CALIFORNIA PERRITON

CLAUDIA GIBSON

"Amazing service"

ALISON FRENCH

"Great! Already tipped "

FREDDIE CORLETT

"Excellent driver and service. Top marks"

STUART BROUGHTON

"Both drivers really pleasant to deal with"

SARAH RABBIDGE

"The driver was exceptional, very polite, very professional and very proactive with communication"

MARINA COMNINOS

"Excellent driver "

EVE RICHARDSON

BETH STEER

"Was early and a great drive, got us to where we needed to be on time "

PHILLIP GUDDEMI

"Excellent driver, a really warm human being who made the journey a pleasure. "

MIGUEL OLIVER SERVERA

"Excellent service"

HARRY WILDSMITH

"Great"

YUITO YAMADA

"It was very good "

KIRSTY MURRAY

"Fabulous!"

ANDREW PUTNIS

"All good. I would use your service again. "

BRETT OSULLIVAN

"Good"

CINTIA PEREYRA

"A great driver and an excellent service. The driver contacted me and was right in the spot at the perfect time. "

HAYLEY WELLS

"The driver (Im sorry I don't recall his name) was really lovely. He was patient and provided excellent service. "

RICHARD GUNTHER

"Excellent service, would use again. Thank you for pleasant journey from London to Sussex."

MALCOLM MOIR

"Very efficient "

JACQUELINE CURRIE

JAMES CHILDS

"Great Survice, thank you. "

KEVIN BOWES

"Good service"

JONATHAN BUCKLE

"great "

ANDREW EMERSON

"It was a Prius rather than an Auris"

KATHERINE WOOD

"Super! I would not hesitate to recommend this taxi company. "

CHRISTABEL TANNER

"Apologies gave wrong feedback to earlier vehicle it was this one that was the wrong vehicle but it was fine. Await the refund of the difference "

DARREN PENN

"Xxx"

ALLEN COX

"Fsntastic driver, great conversation for the entire trip. Highly recommend him!"

EINAR FRIGLAND

"No problems. Good communication. Friendly driver who did no unrequited small-talk. Pleasant experience throughout."

LIZ DESFORGES

"N/A"

GRETCHEN KRAMER

"Our driver was very professional, very helpful and friendly. He was a safe and expert driver. We left him a tip personally."

EMMANOUIL TRAVLAKIS

"Very happy with the service."

RUXANDRA ERBASU

"The trip was very good even the traffic was heavy, the driver very patient and skilled."

AMAN KRISHNA

"Good trip"

THOMAS SANSONETTI

"Friendly driver. On time. Got to train station in plenty of time to catch the Eurostar "

RAYMOND EKOKOBE

"Happy with the service, will use taxicode again "

LIZZY EDWARDS

"beautiful and very comfortable ride Home, he provided heat when asked and drove very safe we all got home in no time. "

NEIL SOFFE

"Driver was excellent "

STACIE LEHMAN

"Everything went very smoothly! I was appreciative to get a ride to the airport in such short notice after I was unable to get a train out to the airport! "

NEAL PAVITT

"Great service"

DON BAXTER

"good"

SALMAN ALDUKHEIL

"The driver Amrit was extremely professional and his driving was smooth and I felt safe and comfortable during the ride. I would highly recommend him to any other passenger!"

SALMAN ALDUKHEIL

"The driver Amrit was extremely professional and his driving was smooth and I felt safe and comfortable during the ride. I would highly recommend him to any other passenger!"

HARRIET BUXTON

"Iman was brilliant and even had water in the car which wasn't asked for, helped us set up our music etc. He was great and absolutely would book him again. Thank you again."

CHARIS KIRBY

"Our driver and car were absolutely perfect. He really was great"

GIDEON SADLER

"Everything went to plan and the car was comfortable"

PERRY POWELL

"Well done. Driver arrived early and communicated well. Gave him a cash tip so none here. "

RAVYNNE WOZNIAK

KEITH BALDWIN

"Absolutely wonderful driver"

SOLENNE CAVALLIER

"Thanks a lot, the driver was beyond very good "

R GREY

"Lovely guy, early & patient! Will be booking again."

PAIGE OMALLEY

"Fantastic driver who handled a challenging situation really professionally and provided a fantastic service"

CHRISTINE SMITH

"The driver was brilliant with communication and guiding us where we needed to meet him. "

KENNETH YOUNG

"Driver was very helpful"

KATARIINA CEDERQVIST

"Excellent"

JOHN OCONNOR

"Excellent service "

KAROLINA KLEBANSKA

"Great communication, time keeping and driving. "

TOM CROSS BROWN

"All wen well."

ANTONIOS GLAMPEDAKIS

"The trip was from my house to the airport and not the opposite, driver met me in the house's parking. He called me while he was coming, a very helpful and calming thing. The service was very good."

LESLEY DIMMOCK

"On tiem and really helpful. Journey was smooth with no issues. "

JAY

"Tnx"

FINN OLAV SVEINALL

DONNA HOBBS

"Driver called me asking me which Terminal I was at, my trip was never booked from an airport terminal, it was a private address"

SOPHIE ROE

"Arrived early!"

OLUGBENGA ADELEKAN

"No complaints."

SUZANNE ELLEFSEN

"All good"

ROBYN CARR

"On time, clean car, good driving, nice driver. "

KATRINA LEHMAN

JAMES MISSELBROOK

"The driver was on time and very polite. We were a little concerned by his driving style which was stop start and not at all smooth. "

ALEX GEREON

"The car was a E class and I paid 79£ the upgrade from E to S class."

LIZ RICHARDS

"Never turned up - you are fraudsters. Now ignoring emails from me to get a refund. Despicable "

BRIDGET LEWIS

"Excellent service. Will definitely use again."

JULIANA SCHERRER

GABRIELLA VODEN

"Very clean car, friendly driver "

BRANIMIRA BIKEVA

"Good planned, it was everything ok."

TATIANA YAN

"Great service. Thanks "

JEANELLE PRAN

"Excellent service "

GIANNELLA LIGATO

"Everything was as expected. Thank you!"

STEVEN STEWART

"Little late the first time, little early the second time. Overall, great service, I would use them again. "

DEBORAH MORRIS

"Excellent service from Leyton"

CHARLES DEBATTISTA

ALEXANDRE MORIN

"Driver Muhammad Noman arrived on time and drove us swiftly all the way to the South coast from London. All good! We left him a £5 tip as we got out at our destination. "

DONALD REYNOLDS

"Might be useful to specify the pickup point at St Pancras (ie. the road name), although this was OK in the event. "

JUDITH ACRES

"Communication was easy and quick, driver was on time, friendly, and even waited for us when we were running late. No problems on the pickup or return journey. Great service! "

JOHN COLDWELL

"Calm and confident driver, showing concern for our comfort."

HELEN PUGH

"I gave the driver a tip as he was excellent"

NADEAM MILLWARD

"Turned up on time and it was a nice smooth journey"

INGRID BLUMENFELD

"Excellent!"

ARABELLA SLINGER

"On Time and efficient NYE London traffic terrible "

RAFFAELLA KOBLER

"👍"

JINNIE KLEBOE

"Very smooth and comfortable."

LUCY GARRETT

"Na"

MARTINA MULINARI

"Excellent experience! "

MASSIMILIANO CIUFFO

"Very good"

GEOFFREY MITCHELL

"Great service. On time, god journey & no stress of trains & strikes. "

EDUARDO RAMOS SERRANO

"Great driver. "

SARA READING

"Wonderful kind driver. Would highly recommend. "

TIM REID

KIMBERLY ENDERS

MARGARET OGHANNA

"Very efficient and a great service!"

SHEILA PRICE

"Apart from the extortionate cost the journey was good . The outward bound car was much cleaner and comfortable than the return car. Both drivers were polite and friendly "

HAZEL BULL

"very efficient"

ROBERT BROWN

"Very good experience, on time, friendly and got us to our destination quickly."

EDWIN DING

"Speedy reply and initiative to call ahead to inform a serious jam on the way to Heathrow. "

LOUISE BHABRA

"Excellent service"

JON CLASPER

STEPHANIE TOMBLING

"perfectly on time despite the strike and heavy traffic"

JULIET MUSHENS

"Driver was late and I wasn’t sent a confirmation of vehicle or registration plate. He also drove down a pedestrianised area at one point. "

DALE LIDDLE

"Very good "

BEATRICE STEDMAN JONES

"The driver was very kind, especially because my son was car sick and he did extremely well driving us in ice and snow."

SETH CAYLEY

"Pleasant driver, all worked well."

ALICE GRUNDY

"Driver was great"

SARAH BAILEY

SHAI AGMON

IMMACOLATA RUSSO

"Good "

NAOMI ARKAAH

"Driver was even early and so friendly really great service "

MARTINA PACE ROSS

"Excellent service "

DAVID MASON

"Excellent - worked as planned, thanks."

PETER FULLER

"excellent service and very reliable "

JACQUELINE NELSON

"Hussan was a very nice driver. Contacted via txt told me exactly where he would be and he was there. Nice clean car and nice safe journey home. He is a lovely man. Will use again. "

YUMNA MOHAMED

"Driver was excellent and very polite. "

RICHARD FORD

CHRIS FOX

GARY CONROY

"💯"

JOHAN PIETERS

PAULINA LAINEZ

"Great service!"

JOEL SAMUEL

"Car was standard not executive as booked, but driver did his best and took the job last minute and drove from London (60 miles) just to do the collection."

GARETH MARTIN

"On time. Comfortable ride. "

WILL JEFFERSON

"My driver, Imran, was very friendly and understood the urgency of needing to get to my destination in good time! Thank you very much for your help on the day"

SKYE SHEPHARD-WOOD

"Great "

SARAH WILLIAMS

"No communication about the car's arrival or where it was. Had to call to find out."

GIULIA DI LUZIO

"Everything perfect. We had a great service and the driver was very kind and patient since we had to stop for some minutes. As far as we experienced we can highly recommend this taxi service."

GUY FOSTER

"Good service. Driver didn’t meet us but that was because the plane was early. I would have tipped but we paid a very high rate in anticipation of a rail strike that was then called off."

ANGELA HENRY

"no"

SOPHIA TALBOT

"x"

NICOLAS SPETSIOTIS

"Choas with train strike "

FLORA WILMOT

"no comment"

NICHOLAS QUINN

JOHN DAVISON

"Everything was fine got to bus station with plenty of time . Driver excellent very good service "

INDRE HESSANT

ALEXIA TANOURI

"Great servises"

GURDAVER VIRK

"Almost missed flight due to route taken through london"

GURDAVER VIRK

"Almost missed flight due to route taken through london"

D A BAXTER

"good!"

JOHN OLIVER

"Great service , the driver was great . The vehical was clean , the driver was friendly and made the journey very pleasent and was apriciateve of the tip"

MARTI BARAK

"we tipped the driver… wonderful service"

JOHN DOBSON

"Muhammad Ameer was excellent. We arrived early, he was able to move up our time and got us to our hotel ahead of schedule with to the door service."

SAMANTHA MACGREGOR

"arrived on time and courteous"

JAMES KIDMAN

KATHLEEN KYER

RICHARD GEORGE

"Very good service… but very expensive "

MAEVA NAHOUA

"I had a very good experience with Ali ! He was on time and we had a great conversion ! Taxi code is a good service and really affordable. "

CHRISTOS KLEANTHIS

"Very kind, friendly and helpful driver despite the strike on that day. "

LOUISE BRIERLEY

"Our journey was brilliant. Thank you so much "

RACHEL MCGOUGH

"Very friendly service. WhatsApp or other confirmation could be helpful"

PHILLIP GRIFFITHS

"Excellent vehicle and driver, most helpful"

ANTHONY BRIGHTWELL

"1"

CECILIA NG

ALISON COATES-HOWARD

"My driver was excellent. The booking process was easy and I was kept upto date. I cannot recommend highly enough"

RUTH DOWSON

"Very pleasant polite driver. Took pains to avoid as much as London traffic as possible."

ALEXANDRA GAIN

ANGELIKA TIMBERLAKE

"The driver was about 10 min late, but he drove very well and I arrived on time."

COLIN WOOD

"Good service "

VENIAMINS VELKOVICS

"Very kind and friendly driver"

ANDY THIEM

"The driver arrived on time. Very polite and serviceable through out the entire trip fra London city center til Gatwick airport. We surely use this company again when in London. "

MAGALIE ENGELMANN

RICHARD BOLLI

"Normal trip, nothing extraordinary "

BRETT HANRAHAN

KRISTIAN JORDANGER

"Very good"

NICHOLAS SULMAN

"Driver arrived 15 mins late. The fastest route from my house to destination was 1 hour and 32 mins - he took us through central London which basically doubled the journey time. "

DON KARANOVIC

"Everything was perfect, thank you!"

OLIVIA WHITEFORD

"good all round"

CATHERIN LAUTERPACHT

"i was very pleased with the drive from Cambridge to London ."

TILLY OBRIEN

"Taxi was there on time and he let me know where he was. Would recommend. "

AYSE KUMRU BASER

"nice, friendly, on time.. all I want... thanks "

HARRY CHARALAMBOUS

"I gave the driver a tip ! "

GARETH MARTIN

"On time and good service. Happy to use the app again! "

DIANE WHITFIELD

"The driver arrived before time, was helpful and courteous. The route chosen was very interesting and we arrived in plenty of time."

JAMES CHARTER

"10/10"

JESSE ALLEN

"Super friendly and good driver "

PATROLEKHA SAMADDAR

"Really good! The driver was polite, efficient, on time. The car was good. "

"Good experience overall."

ADA

"Great service and kept in touch and was on time."

HILDUR JONSSON

"All very good"

JULIE FRISBY

"Very polite and helped my mother into and out of taxi."

CHRISTINA SOPHONPANICH

SARAH DAVIN

"Excellent drive into London"

CHRISTOPHER PAUL CLOHESSY

SUE WHEELER

"Very nice calm driver coping with difficult drive owing to Queen's funeral , particularly round Windsor. I had plenty of time. I tipped the driver on arrival for his efforts!"

DONALD BAXTER

"Good driver"

FEMI AGBAJE

"Efficient "

JONATHAN GREEN

"Great service and excellent drivers"

JOHN BRASTOCK

"Driver was great"

LUCIA DOVALOVA

"Very happy"

ANDREW TAYLOR

"no comment"

NIKA VIDETIC

"Very professional, punctual and no problem arriving to the airport. "

SUSIE MACNEILL

"All was good we met outside the terminal"

JENNI ARNEILL

"Fantastic driver, A* arrived on time, good communication and waiting time. Would use again! P.s - would leave a tip, but on a company card!"

STEPHEN CHAMBERLAIN

"A good drive"

HELEN CAMPBELL

"Comfortably got to our destination in a timely manner"

ADITYA BHOOSHAN JAIN

"Absolutely fantastic service!"

SYLVIE PIERCE

"Very friendly and helpful driver; on time and charming."

ÃINE WALL

"All good! "

JANEK POHLA

"Good"

CAROLINE MONCUR

"Driver was an hour and a half late for the pick up. Bad traffic was blamed."

SHAHZAD ASHFAQ

"All good thank you - have tipped the driver directly "

THOM SOLBURG

"Over an hour late "

BELLA PATEL

HARPREET KAUR

DOMINIC CANNING

STEVEN FLANNERY

"On time. Taxi in good order. Very good experience overall. "

ANNE LYNCH

"Great service"

SYDNEY ROGERS

"Great service! Thanks so much! Reliable and kind!"

JULIE SZUDAREK

REBECCA GREGAN

ISABEL RODRIGUEZ NORIEGA

"Excellent service, you can trust them to follow your indications. "

EDWARD BRETT

"The driver was not waiting for us at arrivals. I did not take the car."

JOCELYN VENDIOLA

"Very comfortable"

TONY PARR

"No problems. Pleasant and resourceful driver, did his very best to get us to our destination on a rail strike day."

ALESIA ETINOFF

"Great service. Speedy and got us to our airport on time!"

CAROL DUNBAR

JILL MILLER

"Thank you, very comfortable and all of our luggage fit."

MARGHE

"Driver was very nice and polite. Car needs a little clean up but still I'm very of the service. "

AURAS GHEORGHE

"On time, clean car, nice driver."

KEVIN VIRSOLVY

"All good"

LINDA SPENCER

"I"

JACK BASSETT

"Driver was professional and on time was a good service "

JOHN GLEASON

"Fairly expensive ride already. Only reason why no tip"

ZAHREDDINE ADAMOU

"Overall good service but the driver came slightly late "

CHRIS TOWERY

"."

ANDREA TSE

CARL THOMAS

MARIE-GABRIELLE STEWART

"Great experience thanks."

BRIAN DAVIES

"Excellent driver and clever route meant arrival on time at Gatwick despite heavy traffic due to rail strike. Only negative was poor air- con on a very hot day"

TARU RANA

"Driver left a message to call him and came on time after we had a small chat. Very professional and helpful driver."

LEONIE CLARKE

LEONARD DEAKIN

"Excellent service."

JENNIFER SIMMONS

RODRIGO ANTONIO VARGAS ARAYA

"Amazing work "

EDWARD CARR

"Good experience all round - thank you "

SARA HUSSEINI

"Excellent and reliable service from start to finish."

LAILA KAKANDE

"Very good and on time "

KEITH HUMPHREY

"."

DANIEL MARTOS

"The experience was well"

GABI PERRIN

"clean minibus. helpful and friendly driver. easy communications prior to pick-up. smaooth journey from airport."

ABDULLAH AL ASMI

"My overall experience was a pleasant one 👍👍"

DAN DANYLUK

"A good experience"

MAUWA NGOIE

"The driver was very helpful and friendly "

MAHA ALSHAMMARI

"Excellent service . Driver arrived on time , was friendly and very helpful."

DARREN VENUS

"perfect timekeeping, friendly driver"

YACINE CHERHI

"Amazing driver"

MYRA VALENCIA

"Entire booking and transport experience very good!"

ROHIN SHAH

"Great, driver arrived on time and was responsive to a phone call, got us to the airport at the expected time."

JACQUELINE KNAPP

LESLIE DELA CRUZ

"Over all is great! 5 mins late but it’s not an issue. "

MICHAEL FASSIO

"Ride was smooth, driver was great!"

RICHARD CHITTENDEN

"Driver was excellent and on time. Journey was completed in good time with one stop at ny request."

LOUISE SANSOM

"Was lied to about the reason for being late as well by the people in the office"

AYOOLA EBIGBOLA

STUART VENDY

"Very good"

TARU RANA

"Driver on time and very polite. "

JOE UDWIN

"Our driver had great communication, was on time and took a great route. Thanks"

NAKESHA MCFOLLEY

"Driver had a problem with the car he arrived in. He quickly made an adjustment and called for another car. He even stopped so we could mail something. Great experience "

DIMITAR GRUDEV

"The clients were happy with the service provided."

LOUISE SHAW

"He did message to explain he was running late but was expected considering it was a national rail strike and collecting from Canary Wharf."

MARK BEDDIS

"No problems"

NICHOLAS WHITWORTH

SUSAN WITTMANN

"We were very pleased everything! "

JAMES NEWTON

"Great service, thanks!"

RIEHANNA QUINN

"Pleasant journey!"

CLARE CASSANO

"Great"

MARTHA HERNANDEZ ORROA

"Nothing to say "

RICHARD LOVELOCK

"Driver was early adnd got me to where I needed to be ahead of schedule "

JASMINE CHANDLER

"Bloke was a dick"

SHARON MINER

"Driver was in time and very nice. Played lovely music on the trip. It was very relaxing."

HILDE RENATE SYDHAGEN

"We booked a Mercedes GLE SUV and paid £135. We got a Toyota Prius worth £80. We were deceived and you owe us £55!"

MICHAEL SCHOENHAUS

"no! "

MELISSA SAYERS

"Driver was superb - couldn't have been nicer or better. "

TONI KERKMANN

"Very happy gave tip in cash"

PAUL NORTH

"As it was our moving house day, our driver was outstanding, waiting for us for a long time to be ready and helping us with our stuff. Excellent service."

DANIEL OPREA

IAN WHEELER

MARTA VERANI

"Professional driver, excellent experience"

INES ACEDO

AGNIESZKA DADOS

"All went good."

EDWARD MORTAZAVI

"Driver charged us extra cash when we got there £40!! He also kept almost falling asleep at the wheel. Worst taxi and service ever."

ALEXANDER LEONARD

"good, on time, friendly"

RICHARD MANDER

"The journey felt generally unsafe - the driver would make sudden adjustments. The car was a Prius and not what I would call an mpv/suv"

RICHARD MANDER

"The journey felt generally unsafe - the driver would make sudden adjustments. The car was a Prius and not what I would call an mpv/suv"

PHILIP BENNETT

JOHN GRAMBERG

"TaxiCode canceled last minute with no explanation. Please process a full refund."

CHRISTOPHER THOMAS

"Friendly helpful ontime and safe driver. Was welcoming with 2 young kids in the vehicle, no issues of space"

NATALIA DABROWSKA

"Very good service and driver "

KETIL MOSNES

"Everything was good and professional."

MARK TRESS

"Frustrating. My fault as my phone was in airplane mode. Given tip £5."

SUSAN NASTRUCCI

"Not at exit holding a sign."

SHARON

"My driver was a bit late, but was otherwise excellent -polite, helpful and drove really well. "

PRAKASH DADLANI

"Nice driver, all went smoothly."

TOBY LAWS

"Our driver went above and beyond to wait for us even though our flight was very delayed. Thank you!"

ETHAN STREET

"Amended booking to 23:45 from 23:00, paid 16£ extra for the privilege. Driver turned up 00:05. Seemed confused multiple times about directions while we were en route. "

BRAD WILMOT

"great service - nice guy"

NICKY CLINCH

"The driver was extremely rude and like he hasn’t washed properly. The car was dirty. It was a very unpleasant journey which is why I cancelled all my other trips with you "

KHADIM LO

CALLUM SPENCE

"Smooth ride. Early and kind driver"

DEAN PIPER

"Really great driver! Made the whole experience super easy for me. Thank you! "

LAURENT CHAMPETIER

"GOOD JOURNEY"

CHLOE THORNE

"Driver was late - but otherwise the journey was fine. thankyou"

CATHY REDHEAD

"The driver kept me informed every step of the way. Lovely clean car and friendly driver got me home safely "

PETER TIERNAN

"On time, well organised, very comfortable journey"

GRACE COOPER-BURROWS

"Driver was very moody and over charged us for a cleaning fee! "

GRACE COOPER-BURROWS

"Driver was very moody and over charged us for a cleaning fee! "

TONI RATCLIFF

"Driver was on time, very nice. I was somewhat tipsy but he got me home safe and sound - couldn't ask for more!"

CAROL KAPLAN

"He was very nice and helpful"

ARLEEN OTT

"Gave cash tip already. "

KARL HUGHES

"Arrived at destination in time "

VICTOR SCHULIST

"Driver arrived about 10 minutes late. He was pleasant and very helpful with our luggage. Overall very satisfied."

LORI AGBONKHESE

KAREN DILLON

"We had a great driver. He was on time and very courteous. I would definitely recommend him."

PETER JANSSEN

"Smooth ride. Good driver. Finding each other at the start took a little time. A few phone calls solved that."

ANDREA RIGBY

"Taxi was at address as arranged hank you"

DAYAN PRATTS

"Excellent driver"

LEE PRIOR

"Not drivers fault… unexpected bad traffic he couldn’t have anticipated and he called me ahead of time to let me know"

CLAUS JENSEN

"110% OK"

PEDRO

"Great driver and very nice person."

SHIRAN HAREL

"Driver was late Watching videos on the phone while driving Looked sick and tired "

HELENA SIEVI

JOHNATHAN BRITTON

"Thanks for being flexible with our reservation!"

ROB FULKER

"Really good, driver waiting for us at 4:30 am despite our flight being delayed over 2 hours"

STEPHANIE DEAN

"na"

CLAIRE KHAWAJA

"Very happy with the service provided"

PAM SHORES

"Good driver"

PAULINA GRAEFIN VON SAURMA

"My daughter returned from boarding school and was very sad leaving, the driver was exceptionally nice and treated her with sweets and good words! What a nice service!"

SOHYUN PARK

"There was no meet and greet so it was a bit hard to meet the driver in the parking lot but other than that it was a good journey"

DANIEL COSTEN

"Could ask for more "

E M BOSSLEY

"A very pleasant and friendly gentleman but not at all intrusive. I would use him again. The only reason I am not leaving a tip is because I already gave him one. "

MARY PETHERICK

"Thank you so much. Excellent driver"

LAUREN KEMPENAAR

"Great!"

SOPHIE ZACHARIASSEN

"Very Nice driver "

JUDITH BARTON

JEANNETTE FULLER

"Charging £1.50 for an SMS on top of a bill for over £200 to go 12 miles seems ridiculous and comes across as greedy. At this price I would expect this as part of the customer service."

JEANNETTE FULLER

"Charging £1.50 for an SMS on top of a bill for over £200 to go 12 miles seems ridiculous and comes across as greedy. At this price I would expect this as part of the customer service."

REMY MARIETTI

"Driver finally set meeting at Car Park 6 at 4 th floor, we had to wait for him 10 mn after calling him by phone."

ALISON PLUMB

"Great communication, very considerate during the journey asking about the radio, volume, station and if I needed a rest break due to traffic."

MIRANDA SADLER

"The drive to the airport was very smooth. We arrived with plenty of time. The taxi company was very accommodating when I had to amend the booking at short notice. Thank you!"

DINESH YOGENDRA

"Around 30 minutes late and no baby seat or toddler seat as requested. "

DINESH YOGENDRA

"Around 30 minutes late and no baby seat or toddler seat as requested. "

ZACH JOHNSON

DINESWARI GANESAN

"Taxi driver was early which was nice for us and was also very polite throughout the journey. "

ENRICO DESTRI

WILLIAM KENNEDY

"Smooth, safe ride. Courteous driver"

VALENTINE LEU GLINZ

MASUM KHWAJA

"Great five star service "

TEMPE PEARSON

"Good however extremely expensive!"

GABOR FAUSZT

"Everything was great, Driver called ahead."

STEPHANIE UNTCH

"The driver met me at a personal residence"

DANIEL DARGHAM

"You did not plan for the amount of luggage nor the extra stop I had paid for. We ended up going in two separate cars and two separate trips."

WILLIAM BURKE

"Smaller than expected. Could have been cleaner."

ANDREW DUNLOP

"Good service overall"

DAVID MOSS

"Driver said he was given the wrong (later) time, but was still 30 mins late for the wrong time. That's a pretty shabby experience when you and at LHR All else was good "

KYLE NISH

"No issues - smooth journey Car was not the cleanest but only complaint"

CHRISTINA EVANS

"Great service!"

IOANNA LEONTOPOULOU

"I booked the cab for 12 and the driver arrived at around 1 o’clock. Overall, it was a nice experience. "

JULIE-ANN ADAMS

STEPHEN LOCKLEY

"All worked smoothly "

NATHALIE VAN RYSSEL

"Perfect service"

DANIELLE SMITH

"Amazing service, will use again. "

WAYNE WYJADLOWSKI

"Everything OK and on time."

AMAL ALPHONSE

"Very good driver"

ALICE WARREN

"I am still yet to receive my refund, even though we cancelled and the service wasn’t provided. "

MARIUS FRUNZA

"Great experience "

GEOFF SIMS

"Very efficient service and helpful driver "

ROBERT POHLERS

"Very happy with the whole service! "

SERGIU PANAITE

"Communicative, great driver, thank you!"

RAFFAELA MATTIOZZI

"Absolutely perfect"

PHILIP DAVISON

SERGIU PANAITE

"Communicative, great driver."

LIAM BURRELL

"Already tipped."

MELINDA MORTIMORE

SLANEY RONAN

"Great experience!"

PATRICIA ELAINE LANGFORD

"We had a very good trip to Gatwick"

OLIVER WARD

"All good"

MATT MILTON

"Great "

PAULAJONES

"Very good trip"

BERNARD BALDERSTON

"driver arrived early -very helpful overall"

BERNARD BALDERSTON

"Driver a bit late but very helpful"

PAULA JONES

"Great job. Definitely use again. Left cash tip"

KEITH BINTLEY

"Good"

SHIRIN MARKER

"Great "

NICOLA ROLFE

"Original driver broke down, I was given a replacement and so given the time (3:3” in the morning) I was impressed the replacement was only 15 minutes late."

EAMON JOHNSTON

"Early for both pick up which suited us fine. Comfortable and plenty of space. Recommended "

MAIRE NI AODHA

QUYEN PHAM

"Thank You for Your take care my family "

RHYS WOOD

"Very good "

LINDA DILIGENS

"Very well prepared and competent driver. We were very happy with him. "

BARRY FRIEND

"Driver never showed We are waiting to hear from you and to see a full refund "

MICHAEL OSBORN

JAMIL KANFOUD

"Excellent "

LUCY MUNYUGI

"Great customer service "

CHARLOTTE MORTON

"Good communication, driver arrived a few minutes early, nice calm trip to airport. Perfect. "

DAVID TURNER

"Great service "

JAMIE BERNSTEIN

"Really easy to book, on time, and efficient, will use again"

JOANA SANTOS

"at airport wait for customers in the lounge"

DAVID DEARMAN

"Excellent service"

HERMIONE JEWITT

"Our flight was delayed and took a long time to come through customs, but the driver was still friendly and waited for us "

KAY DOWIE

WILL SMITH

"Very good service. Will use again"

WAYNE MINTER

"Very good, timely and safe driving."

TONY JACK

"No issues"

ANDREA MONTALBANO

"Very good service "

JAMES CHARTER

"Excellent service. Driver was early, professional, and I will 100% book with you again."

YIANNIS BAKOUROS

"A not so good experience "

KADIR PAULO DA SILVA AGUIAR

"The driver was on time and also took us to our destinations within the allocated time. It was a comfortable journey and experience overall."

NINA HAMMARBERG

"Very happy with both pick-up at airport and journey. Will happily book with you again. "

SHENGQUAN XIANG

"The driver was very friendly. "

MAIREAD CAMPBELL

" 👌🏻"

SIDNEY PULLAR

"Great service and a fine driver"

JOEL SAMUEL

"Driver was excellent. Early, clean vehicle, great service (hand sanitiser, chewing gum etc), excellent safe driving, polite conversation."

AMY CLARK

"He was stuck in traffic and explained he would be late "

JAMES OCALLAGHAN

"V good "

NICK DOHERTY

"Good quick drive and route."

CONNIE DYSON

"On time, nice driver, very good journey."

NATALIE BRENNAN

"Great service and really friendly , 5 stars all around , thank you "

SARA TEKLU

"Our driver was very helpful and very polite, helped us a lot as we had big luggages, a toddler and a newborn. "

ARIF GRACA

"great"

KYIN ZAR YEE

"."

CHARLIE NUDDS

"Very happy with experience very nice driver let us put music on Would recommend "

KEITH SCICLUNA

"it was the perfect service. thanks "

JEFF COOK

"Very good service"

MARIA MACARI

"Good communication which made the experience stress free. Definitely use again"

DOYIN OGUN

"The end to end service from booking to drop off was seamless. Highly recommended. "

KATY COLE

MICHAEL GARDINER

"It was good "

GUNNAR HOFFMANN

"."

LARS BO SPRING

ANDREW SONTAG

"Valentino was an excellent driver and very professional and courteous, will use him again "

PATRICK PASTOR

"Drivers was 10 minutes late, and obviously too tired to drive"

PATRICK PASTOR

"Drivers was 10 minutes late, and obviously too tired to drive"

ANTONIO ORLANDO

"Drivers arrived very late I was very unhappy but I didn’t have any another option so I had to wait, I don’t know if I will use that company in the future. "

GUNNAR HOFFMANN

".."

EMILIO BARCELLA

"Would have been much appreciated if the driver was at the meet an greet with the passenger name "

EMILIO BARCELLA

"Would have been much appreciated if the driver was at the meet an greet with the passenger name "

TARSHA SHOLAYE

"Mohammed the driver was very helpful and pleasant ! Communicated well to find us and on time "

ALBERTO MORO

"Everything was ok"

GIUSEPPE MANCONI

"Fast and flawless service"

VINCENT FERDINAND

"The driver was very nice he even waited for me which was very nice of him as I was delayed with customs "

ALEXANDER ROBERTSON

ANNE YOUNIS

"The driver was professional and kind, he carried a suitcase to the door ; these gestures are ‘ the icing on the cake’ and make all the difference, when travelling."

CLAIRE VAN OVERDIJK

"I gave the driver a £5 trip at the end of the journey. He was very professional and helpful. Excellent service."

ZAAN DE VILLIERS

"Best taxi service received so far. Very professional and on time."

SHONA KYDD

"Very good"

KELLY WHITE

STEFANO LAI

"The service is pricy but the driver was kind and efficient"

DIEGO FUENTES

"Driver was great and very helpful - already left tip to driver in person."

ALICE POLVERARI

"Nice guy but not a great driver. I felt sick all of the journey."

ALICE POLVERARI

"Nice guy but not a great driver. I felt sick all of the journey."

DAWN RAM

EMANUELE CAVARRA

MAURO GAGLIARDINI

"good"

MAL GALLAGHER

"I had booked this trip at an 83 GBP but was actually charged 118 GBP. "

GABOR MATYI

"This was a feally smooth journey."

RUSSELL DUDLEY-SMITH

"Excellent driver, all went to plan. Comfortable car."

EMIL TEJA

"Decent"

CLAIRE JESSOP

"On time, excellent communication, highly recommend "

MAXIME DE JENLIS

"Nice man but too much acceleration and breaking on the way made it a bit not smooth drive experience "

CLAIRE TROUGHTON

"Original driver crashed his car, replacement driver had to be sent."

SUZY FREDJOHN

"The car wasn't an eight seater. It was a people carrier and only just fitted the passengers and the bags. I'd like a part refund as I didn't get the vehicle I paid for. "

SUZY FREDJOHN

"The car wasn't an eight seater. It was a people carrier and only just fitted the passengers and the bags. I'd like a part refund as I didn't get the vehicle I paid for. "

GABRIELA BOCCACCIO

"good communication with driver. He was on time and the car was very clean"

ANDERS AXEN

"The friendly driver picked uss up at the hotel and dropped us at the airport. Perfect service."

ZOHRA SHAMIM

"Great"

DEREK DEANE

"Very good……"

LINDA DANIL

"No further comments."

LYNDSEY CUMMINS

"Really nice driver"

DEIRDRE QUINN

JOSHUA NWAMBO

"Good service"

RAFAEL MARKOULLIS

"Very friendly driver"

JAN BRAIN

"Top service"

UGNE JANKAUSKAITE

"Very good driver! "

JOSHUA DRAPER

"Brilliant Great Service "

JOE MACDONALD

"Very good"

CONCETTA TOMMASINI

"Tutto ok"

MELANIE GRABE

"Safe driver, great communication and very friendly "

ANDROMACHOS KANDIOGLOU

"The driver arrived 20 min late and he didn’t even apologize for that like it is something normal. "

JAMIE HILL

"Customer Service team on the phone not helpful. Driver was pleasant and journey was ok."

CLARE BRAVERY

"All great will use again "

CHARLIE MCWILLIAMS

"Perfect. Better than the train!"

ARMAND AURIOLE KOUMESSI HAPPY

"I really didn't appreciate the cancellation of the first booking. For the rest, it was ok"

ARMAND AURIOLE KOUMESSI HAPPY

"I really didn't appreciate the cancellation of the first booking. For the rest, it was ok"

ANDREW MULLEN

MANTAS STONKUS

JONNY QUINN

"Great driver, very relaxing and comfotable."

JAKE THOMAS

"first class"

FRANCESCA MANOLI

"Great"

STEVE HAWES

"Driver was there 10 minutes early and called to let us know he had arrived. He was very helpful and the car was very clean and new. I would definitely recommend this service."

CLAIRE LOWRY

"The driver was 15 minutes early and we got to the destination on time. He drove very well. "

CURRAN MCKAY

"Arrived early, smooth drive, great experience."

DEBORAH ELHADJ

"Very pleased with the trip. Thank you "

TOM DODSON

SUSAN FADIL

"Nice pleasant driver on time - clean car "

LINDA QUAYNOR

"Very pleasant and professional driver, car was cleanAnd comfortable. I already tipped 20 pounds."

JAMES KINSEY

"car was immaculate and comfortable, driver was curteous and professional "

CAREN FISK

"Driver was extremely helpful. "

KIRTEE JHURRY

"I enjoyed the trip. "

MEGAN POTTER

"the passenger was delighted with service"

NIGEL OSULLIVAN

LEON FUNNELL

"Good driver, nice conversation"

NICHOLAS TSIROYIANNIS

"Thank you "

CHERIDA SAUNDERS

"Really polite friendly driver "

SOPHIA KOLOKOTRONI

"Very easy to book and driver on time and pleasant "

FRANCESCA MANOLI

"Perfect service "

LOUISA ULRICH

"Driver phoned up to let us know he was going to be late"

ELIZABETH MERRIMAN

"Excellent service - will book again! "

ROLAND BURNS

"It was excellent."

DAISY OLIVER

ANTOINE FENECH

"Very good service"

JAMES PARRY

TONYE IGALI

"Was good and smooth"

CLAIRE PONTAL

"My original driver was not reachable and despite the early hours (5am pick up), Mohammed realised that and found someone to replace him before I even knew there was an issue."

GLENN JAMES

"The driver was polite and on time "

SALLY BASTARD

"The driver was friendly, helpful and professional, great."

MARK BRESLAND

"Great and efficient service."

LINDA SVENSSON

"On time and polite friendly driver "

EMILY ANTONIOU

"Highly recommend "

SAMANTHA SHELDRAKE

"Thanks you did a great job"

ALICE SERVAES

"The journey on Saturday was perfect. The pickup on Sunday our driver was over 30mins late"

ALEXANDER ODDY

GEORGE MILES

"Brilliant thank you "

DAVID ABEL

"Really good on time very helpful I dfo use again"

EOGHAN JORDAN

"Great"

ARMAND SANCHEZ

"The travel took very long though secondary ways."

KLAUS PANKALLA

"Alles war gut. Ich würde es wieder buchen"

PETER DOLAN

"Driver met us at the airport on time and got us home safely. "

STEFAN POTTER

CLARE VIVIAN

"Really great service "

HANNAH AYIMADU

"Easy booking. Pricing suitable for your needs. Driver punctual and helpful. "

JENNIFER KEUTE

"Excellent "

ADERONKE BERO

"Excellent service "

ADERONKE BERO

"Excellent service "

WENDY GILES

"Driver communication was great and he was very helpful "

CAYO MARTIN HERRERA

"Na"

JANICE LECLERC

BEATA BORG GRECH

AMELIA JONES

"Very good"

EDSON DE SA

MARK LE FEUVRE

"very good experience"

PHILLIP BROUGHAM

"Great experience "

PETKO ANCHEV

"Everything was great - on time arrival, vehicle, driver. "

ERWAN HAMON

"On time, excellent service, thank you"

KAREN ELDRIDGE

"Safe, clean car, great driver."

STEPHANIE PLOG

"Really good experience. Will book again."

AMAURY

"Very good communication and driving. Clean and comfortable vehicle too."

EMMA BANYMANDHUB

"Very timely and reliable "

CLAIRE MERRITT

"Don't know"

MARTIN MAIR

"all good thanks"

NATASHA JACKSON

"Very friendly driver "

LYDIA MCLATCHIE

"Driver arrived early, was very polite and drove safely"

ALON YEDGAR

NATALY TROMBETTA POSE

"All good. Called for confirmation. driver called when arrived and helped me with my luggage. Friendly driver."

GIOVANNA MACNIVEN

"Driver of time and friendly. "

LEE HAWKES

"Excellent service what use again "

HSINPANG LIN

" Good"

GEORGE BENSLEY

"The driver arrived late then he left my dad who is 73 and uses a walking stick on the pavement and drove off because the driver was too stupid to work out that my dad wanted to go to hospital."

GEORGE BENSLEY

"The driver arrived late then he left my dad who is 73 and uses a walking stick on the pavement and drove off because the driver was too stupid to work out that my dad wanted to go to hospital."

JACK PERHAM

"Outstanding service! On time, respectful and adaptable. Thank you. "

ANN PENSTON

"Given the difficulties presented by the Mayor's restrictions on roads the driver worked his way as much as he could and was very pleasant to deal with."

BUKET TURKAY

"It is shame on you using Bolt car and charge me twice amount! I will never use it and tell to all my friend not to do. "

IAN WOOTON

"Good job"

MIKEL ZUBIZARRETA

"Good service. The only problem we had is that the driver wasn't on time, probably because of traffic."

VALERIE VAN DEN HENDE

SZEVAK NZSDEJAN

"Driver was on time. It was a pleasant trip to our final destination."

AMY HUGHSON

LYDIA DAVIS

RICHARD MADAVO

"Excellent service Will definitely use again"

HELEN BARTHOLOMEW

"Very easy to book and pay online so takes the worry out of getting about London. Great prices too, you know what your journey costs before you book, thanks"

JUDY DOWLE

"Cleanest Taxi I have used in months!! Great service."

RICHARD MADAVO

"Excellent service guys Accessible and was easy to amend times. Good job"

MORGANE RICHERT

"No problems with the meet and greet. We arrived early so we called and agreed to meet the driver outside at the pick up area so it would be quicker."

FERNANDA CARNERO

"Thank you!"

FRANCESCO POLITI

"Great service, on time."

STEPHEN ANDREWS

KOON TEOH

"I was really impressed with the punctuality and the service provided. All in all, good job and keep up the good work."

JONATHAN WEATHERLEY

"The driver was about 10 minutes late"

FRANCESCA CORONIN

"Great company, called me up a few minutes before the driver arrived to let me know he was on his way, and then again as soon as I got in the car to ensure he had arrived. Good value for money too."

LINGBO LI

"Good enviroment"

THANWIT TANANUWAT

"The diver is very friendly and enthusiastic. It makes the journey very fun. "

CRAIG HUBBLE

"Friendly driver "

ZENG LI

"Good job "

TONY GAVIN

"A very easy process and very polite and amiable driver"

LEUNG

"good overall, thank you "

PAIGE INWOOD

"Lovely polite gentlemen was on time and had very good customer service skills"

LUCA PIGNATELLI

"Very good "

TAEJIN KIM

"Great!"

LUKAS WAAGE

"y"

DAVID SMITH

"Expensive "

CHARLOTTE THOMPSON

"Our driver was very patient as we were a little late getting across London. Thank you :)"

EDEL WALSH

"Very nice driver "

LYNDA BURNS

GEMMA BOLGER

"On time and an excellent driver "

CHRISTOPHER WILLETTS

"Driver was great!"

PAUL ORMEROD

"Very pleased, would use again. "

ROBERT KNOTT

ANDREA FOY KOSKOVA

"Great service,would truly recommend "

SPYRIDON TRIVYZAS

"Very accommodating driver, good service overall."

SHANNON BLANTON

"Great service "

MAGGIE CALEY

"The driver was polite and drove very well despite some confusing road closures and diversions on the return journey. The car was clean and comfortable. Would definitely recommend."

KAREN RING

"Highly recommend due to the weather conditions driver got us back safely. Thank you "

MIKE WRIGHT

"Made my visit so easier. Driver was pleasant and agreed to pick me up a little earlier."

MICHAEL HAFFENDEN

"it was a perfect trip thanks to the driver "

MAY VINCENT

MARCO MANIEZZO

"Everything perfect. "

MARIA STOLNIK

"Fast and friendly service. "

KAVITA GUPTA

"wonderful"

LUIS GALLEGO

"Very good"

SHARON WORLEDGE

"Lovely pleasant driver, friendly chatty and helpful, would recommend to all my friends "

RUSSELL ALLEN

"Great trip, would use again"

BABATUNDE OSHINLOYE

"Very enjoyable journey to the airport. First class ride. "

LENA LOUISY

"The driver was polite and professional. He was courteous and went out of his way to accommodate my elderly parent and I. "

GIOVANNA DONINI

"All perfect"

MADDALENA GHEZZI

"Excellent service. I was notified the driver was on its way with a text 10 minutes before his arrival. "

MOKHTAR SAIB

"Driver was late, didn’t get in the car, called costumer service, no apology, no refund, wouldn’t recommend. "

MOKHTAR SAIB

"Driver was late, didn’t get in the car, called costumer service, no apology, no refund, wouldn’t recommend. "

MIHALY KOLTAI

"it was really good"

NATHALIE METZ

"Very nice driver and excellent service Thanks"

JEROME DANVERS

"Great experience booking and passengers arrived at destination on time!"

TONY EDWARDS

ALLISON BENNETT

JANICE BELSHAW

"Comfortable car, very safe and pleasant driver. Would recommend to friends. "

MARTIN GREEN

"Great experience. Will definitely recommend and use again. "

ANDREW BERTRAM

"Great service."

MARINE ZAMBONINO

"The driver called me just after we landed however we had to wait for him 10min inside the airport terminal before he shows up...which we didn’t find appropriate for the price we paid "

DARREN LUNN

"Good service"

STEVEN HALWARD

"driver was polite and chatted throughout the journey"

ANDONE CONSTANTIN

"Good driver, on time and very helpful "

TIM KIRBY

LITAL ELIYAHU

"Our driver was really nice and kind but the company told him the wrong timely "

CHRIS MOLENDIJK

"Nice and Polite driver. All as agreed, no suprises"

CELIA MORENO

COLIN SULLIVAN

"Timely and courteous !"

STEVE BESSANT

"Very good "

AMANDA NORTH

"Really good would use again "

EDWARD THORNTON

"Very good and friendly driver. "

MARIE CHARLOTTE MARTIN

"All good"

ABI BIRD

"On time and lovely driver! "

DEBBIE WABY

"I created a problem by booking twice in error Everybody was very helpful and understanding and the service was excellent Superb drivers and great quality cars "

ASELLE LARVET

"The driver was not only in time, he was at place before us! Very kind, very good sense of service and a good careful driver, it was a pleasure, thanks!"

GERRY WARD

"Driver spent the whole journey criticising the booking system and how unfair it all was in terms of net payments. Not really what I’m interested in hearing but the journey overall worked out ok. "

ERIN FLOYD

"Great and very helpful "

MARIE KEATING

"My driver was on time and very friendly and helpful would highly recommend him.thank you very much "

BRYNDIS GUNNARSDOTTIR

"Good service"

JANE JONES

"Very good indeed - pick up exactly on time and excellent driver thanks. "

AARON DOYLE

"Very good trip. "

TIINA SATULI

HELEN SILLES

"Disgraceful when the driver leaves you waiting 30 minutes"

JEANPAUL SALIBA

"Nobody showed up! I paid for a taxi which didnt show up!! And i didnt even get a call.. if i hadnt acted quickly.. i would have missed my flight! "

JEANPAUL SALIBA

"Nobody showed up! I paid for a taxi which didnt show up!! And i didnt even get a call.. if i hadnt acted quickly.. i would have missed my flight! "

MALCOLM OSBORNE

"Excellent"

WINEKE ARMBRUST

"The driver called where we could find the taxi. He drove really safe and avoided crowded roads. "

MINDI CHAHAL

"My flight was delayed by 4 hours and I still had a driver assigned. Lovely service. Thank you. "

MARK POMFRETT

"I would say average as the driver wasn't at arrivals called the service and they then sent him to the airport some 30mins later I met him in the external pick up area. "

CLAUDIA CONSOLE BATTILANA

"Very nice driver, pleasant journey."

NICK JANKEL-ELLIOTT

"Great. Lovely guy."

BOB CROUWEL

STEPHEN HAYES

"Not an issue 8 minutes late"

MAXIMILIAN ALBERT

"Punctual, and pleasant ride."

JACKIE SULLIVAN

"Lovely car. He was early to pick me and came into the hotel entrance so I didn’t need to search for him. V good journey and service "

MICHELLE FEENEY

"Great journey!"

WALDEMAR DOBRZYNSKI

"The driver was on time and very polite. "

STAVROS ASVESTAS

"Excellent! Thank you"

VERONIKA KAPSALI

"Very good service "

YOUNGKYUN CHOI

"It was a good journey. We satisfied."

DANNY STEWART

"funny smell in car, had to have window open. "

KIMBERLY GRECH

"Good"

DANNY T

"Great driver, called to pre check booking and arrived early , free water in the car. "

SAMUEL MENAHEM

"Was very good"

RHYS DYER

"Did not turn up"

RHYS DYER

"Did not turn up"

ALON OFFNER

"the driver wasnt there. at all. we needed to take another taxi service..."

JOHN-PAUL OKEEFFE

"Good service"

HELEN SILLES

"Very good service. Will definitely use again. "

LAUREN-LEE LONDON

"The service was phenomenal, thank you! "

KONSTANTIN PETKOV

"Very pleased with the service"

LUKE TOMASZKO

MILAN BIRCH

"Prompt arrival and smooth journey - thank you."

MILLIE HOLDEN

"Had a on time and lovely journey to the airport very happy "

DERMOT DONOVAN

"Ok"

MEGHAN TALBOT

"Most lovely driver - helpful, great communication, prompt and the car was very clean. We had a lovely chat the whole way home and the ride was very comfortable. "

JAMES SWARBRICK

"Great. "

JILL TRAFFORD

"Gj"

CINZIA PEREIRA

"The driver called me to check I'd arrived and gave me specific instructions on where to wait for him. Very friendly and helpful. "

JAMES SUGRUE

"Great service, quick and safe. Really nice driver"

MARIE VOCASKOVA

"The driver was really tired and seemed like he will fall asleep any minute but he managed to drive us to the airport safe. "

ALEXANDER MOLLO

"No one to meet me at the gate even though I texted the terminal and the flight number and telephoned the company to say I would be late. "

ELIZABETH SALMON

"Very prompt driver knowledgeable about Southend Airport. Thank you"

FAYE JEACOCKE

"There was a junction closure so the driver was later but kept me informed. "

KRISTMUNDUR ASMUNDSSON

"Ppp"

NAOMI FELTHAM

"Good service"

SYED FARHAD AHMED

"I arrived in terminal 2, but my driver was told it was terminal 5. Anyways, when I called him, he then came to terminal 2 to pick me up"

DI FEBBRAIO ANTONIO

JENNIFER SPEEDIE

"N/a"

COLIN MCCULLOUGH

"The taxi arrived on time and the journey was fine "

GIU

SAMUEL EVANS

KIRSTY BEATTIE

"Great trip, would use the service again "

OLGA BUNIM

"The driver was great,polaite and came on time. "

EMILY GAMBLE

INAKI MORENO

"Really excellent and charming Driver!"

LANA KHEDER

"Driver was kind and very professional "

MATTHEW SCHULZE

LUKE HIBBERD

"Everything went smooth. Gray service"

NAYAN GUPTA

"Efficient on time service"

EMMA DUFFIELD

":)"

BENJAMIN LOVELL

"."

JOE SIBLEY

"Good service"

PAULA ALLCHORNE

NATHAN SRIALASUNDARAM

ALEXANDRA FOINEAU

"I recommend!"

KAREN SOBERS

"Good service"

LAURA SANTOS

"It was perfect "

MARC BEROS

"All good"

ALEX MADDISON

"Driver arrived early and journey was very smooth. Very professional driver"

JACQUELINE DAVIS

"Good service and good driving"

NICOLETA VARZARI

"Good "

CIPRIAN ILIESCU

"Great company,nice chat with the driver I recommend this company Very professional "

CLAUDIO MELONI

"Flight was delayed, but they did not ask any extra payment to adjust the time. Driver very professional and drove very well."

SHIRLIE KEMP

"Excellent service "

ELLE ATTERTON

"Service was fantastic especially as our flight was delayed. They did everything to ensure we had a taxi waiting."

LOUIS LEEVES

"Abdul was nice, helpful and generally greats "

SHARON SHAW

ALEKSANDRA KOVESNIKOVA

"!"

GEORGE STRATIS

KEITH FISHER

"Really nice guy would recommend.Very good driver. "

RICHARD ARYEE

"Nice driver "

GIANCARLO PRESTIGIACOMO

"The driver has been very kind and professional "

ANGELA ROMAN

"THIS ONE WAS OK ."

TIM MOCKRIDGE

"Driver early due to many road closures for cycle event, rout difficult for him many diversions. He was very pleasant ."

SUZANNE MILLS

"He said it was the traffic"

SABRINA MALCOLM

MICHAEL DAVIS

AISHA DORSETT

ALESSANDRA BALESTRI

HESHAM ALDHALAAN

GREIG CLAYTON

"Very good experience, would use again!"

PHILLIP DYER

"change of driver and vehical"

KAIF FAQUIH

"The driver was on time. The overall service from the time of booking, confirmation. pickup and drop was too good."

MAGGIE LIN

"Not bad service and contact me on time"

VITALIYA DOROSHKOVA

"Great overall "

ELENI KARTERI

"Great service."

TATIANA TOVSTIK

CAMILLA MEIJER

"All good "

JASON WHELAN

"No worries, driver had good comms so we knew all was ok"

SORIN STOENAS

"Good service"

SORIN STOENAS

"Good service"

ANDREA CAVALLARO

"Very good value for money."

ANDREA CAVALLARO

"Very good value for money."

LAURA BOSWELL

"Driver never turned up. Requesting a full refund."

RAPHAEL LEONG

"confusing organisation, had 2 taxis allocated for a single journey"

LIAM SMITH

"Easy"

LIAM SMITH

"Easy"

AKASH RAWAT

"Driver arrived at 5:35 PM instead of 5:00 PM as scheduled, had to follow up multiple times to get hold of driver."

TIMOTHY CLARK

"nice car"

ALISON BARNES

"Driver was not inside the terminal on my arrival. I needed to phone him to find him. "

CARLA CISNEROS

"Very professional and polite driver"

DAVID RODITI

"Late due to traffic. Made it to the airport on time. Will organise an earlier collection next time. Otherwise driver was professional."

FELICITY CAVE

MARíA AVILLA GALIANO

NATHAN BRYANT

"Easy service"

GABRIEL ENACHE

"Good Service"

JOHN PRIEST

"Driver didn’t turn up,Awful service. Phoned company no answer ,got another firm. Driver called nearly an hour after agreed time,by then had got another taxi. Absolutely awful service."

MATT SMITH

ABHISHEK KHOSLA

"I had a very good overall experience, the car was good and the conversation with the guy driving the car was quite interesting! Smooth ride overall"

PRARTHANA RAMDAS

"Taxicode tracked my flight and made sure the driver was there even though my flight was delayed by more than 3 hours. The journey was very comfortable!"

ROMAIN BRUYEN

"Good service as expected. "

LIDIA FLUECKIGER

"very good"

GRAHAM LANDER

"Courteous and on time. Everything you need after red eye flight"

TOM WHEATLEY

"Punctual, great service, great price and even received a free upgrade to the business class car"

LAURENCE DOE

"Driver was late. No real explanation given. Also was very tired. Didn't feel entirely safe. "

KEITH PARSLOW

"Really good journey"

JACK GREEN

"Very friendly service with good communication from our driver Muhammad once we landed at Gatwick. Quick pick up, clean car and a safe journey. Recommended, would use again!!"

SHERI MANUEL

JOE ANDERSON

"Nice driver but was very tired and couldn't drive in a straight line. He was either a terrible driver or falling asleep"

NIVRUTI PATEL

"Perfect experience "

P B

"Excellent service."

THEO BRENNAND

"good service"

ADAM JONES

"Good "

SARAH MANNERS

TIVONGE RUSHESHA

"Had to finish food "

TRACEY MCALLISTER

"."

LEEYA MEGHANI

"great"

FANI IBAñEZ FERRANDIS

"Very nice driving and the driver was very friendly and kind. "

AMARJIT MYERS

"The driver and journey was fine but as our flight was delayed this caused stress to us but driver handled it very well."

JOHN WYBAR

NIVRUTI PATEL

"The driver was very helpful"

SENASTIAN CYGAL

"Thank you for your service."

ED KRCMA

"Very good driver"

HELINA NORTH

"This is my first time to use taxicode and I am happy with the over all service. I will be using them again"

EVANGELOS PAPADOPOULOS

ALEXANDRE GRUTMAN

"Good"

RAYMOND MIAH

"Excellent service "

EDWIN HEIJKAMP

PETER LE

"Thank you very much for coming early, driving safely professionally. Excellent service. Hope having you again in the future."

JOHANN WETZEL

"All fine!"

TANIA CORREIA

"No text was sent to the mobile to confirm the driver details therefore customer was left standing in the rain. Wont be using you again. "

KLEMEN MIJATOV

"Really pleasant experience. Clear communication with company and the driver"

SILVIA COSTA

"Very good"

CéLINE BISCHOFF

"Good service but the driver didn't have the passenger details"

MATTHEW ROBSON SCOTT

"Good "

JULIA HORTEN

"Was very good ! "

COSTAKIS ZACHARIADES

"Very pleased with the service thank you"

UGUR BOLAT

"Great"

GEERT BOLTJES

"Very good"

MICHELANGELO PAGANOPOULOS

"Excellent service, friendly driver, enjoyable ride."

ANDREW PAIX

"Accident led to Road closure Good cooks from driver so little inconvenience "

DEAN HARRIS

DYNA ZEKAOUI

"He was very professional. A bit late but called me ahead to let me know. "

MADISON HUTTS

"goof"

SANDRA BREEN

"No meet and greet!!!! We waiting for nearly 30mins and had to ring the driver! Then had to walk to a pickup spot! Very poor service, won’t be booking again! "

ROSS STACEY

"Very friendly and efficient service and driver. "

HELENE BOUYER

"Everything was conform with what was decided. Good service I recommend"

HEATHER WEBB

"Very lovely driver"

STAVROS

"Great driver and extremely polite"

MAROULA THEOCHARI

"On time, safe and really helpfull!"

LUCIA PEREZ

"We were delay and the driver contacted us to arrange the pick up time. He was on time, very friendly and welcoming. Overall a good experience. "

SABAREES IRULAPPAN

"Pleasant one"

ROSEMARIE DRUMMOND

NICK OUTLAW

"Driver was excellent ... but I’m finding your website and app not very slick "

STUART NEWTON

"Very good"

ILIA GOTLIB

"You did not provide the correct phone number for the taxi driver and as a result when he was late we were under lots if pressure "

MEGAN GERRARD

"Friendly, clean car and on time "

JORGE ESCORIHUELA

"very good"

KATE DALZELL

KYME DANG

"Great affordable efficient service "

ANGELA MCCANN

"Thank you. "

SEZI SESKIR

"Driver was polite and the ride was without any problems."

DA BIN KIM

"Great experience. Comfortable and on time."

ALEXANDRE IAKIMOFF

"Friendly "

JULIE SUMMERFIELD

JOANNA ROBINS

"Thank you for easy professional service"

LYNDSAY MOLYNEUX

"."

LEA

"All good but driver was on the phone during all the journey"

FRANCESCO LA PORTA

EDEL FLYNN

"Very friendly driver, very accommodating when I changed pick up location. Would definitely use service again"

MARELIZE KUHN

"Very well informed driver and really enjoyed the experience and his knowledge about the UK"

KOSTAS SOTIRIADIS

KOLBRUN BJöRNSDOTTIR

"Traffic"

CLAIRE BLAKEBOROUGH

SALLY DODSON

"prompt"

SALLY DODSON

"Prompt"

JULIA SPIEGL

"The taxi driver did not pick me up. I waited for 40 minutes before taking a city cab to my destination. I will not be booking through TaxiCode again."

SIMON GIBBONS

"Driver was waiting for me when I landed and journey was absolutely fine"

ZOE NEIGHBOUR

JILLIAN VATTI

"Excellent professional conduct shown. Very pleased I booked."

DAVID SOLOMON

"All went well.Comfortable ride"

JOE TEBBUTT

"Good experience and safe driving"

RACHAEL LUNT

"Traffic issues but he called to let me know so was fine "

MARCO FISCHER

"Great experience, price as promised and driver right on time!"

RUTH WEST-BULFORD

"All good - no complaints!"

CINDY IRELAND

"Excellent service and friendly smart driver."

LAKSHMI PADALA

KRISTíN VIGGóSDóTTIR

"Very good service"

LARRY DALE

"Got an email in the middle of the night putting the price up and no longer executive but a minibus, still awaiting refund as I didn’t travel "

CINDY IRELAND

"Excellent service, with a well presented and polite driver. Thank you . "

YANNIK ZACH

"He was 10 minutes late due to traffic, no problem however as he let me know beforehand so I didn‘t have to wait outside"

VAIA VAKOULI

ELIZABETH HARRIS

"Quiet but friendly driver who arrived on time and delivered us to our destination safely and with no fuss. Excellent service."

BEN HOFFMANN

"Everything was great and as expected. Driver was polite, punctual and flexible "

KAZ ARAI

"Very good!"

PHILLIP DICKS

"Driver text to say stuck in traffic. Little confusion on pick up"

DEMETRIS PAPALLIS

"He couldn't find the spot, when it was right at the only exit in the north terminal of Gatwick"

CATHY HARRIS

"."

JAMES ROSE

"Booked a return trip and both sections flawless. Really nice courteous drivers who were on time. I will book with them again. "

MARK SOUTHGATE

"Very good, punctual service "

IAN DENT

ALEKSANDAR PETROV

"All was good."

NATASHA ALUND

BAKUL MANANI

"Called and advised stuck in traffic. No problems as kept advised. "

GERARD FERRARA

"We thought the ride would be 42.00. But it was 130.00 !!!!"

MAX MAY

"Very good overall!"

ANTHONY BROWN

" Very pleasant and courteous driver. It would be wise to be more exact over the pick up point, also the destination (which had to be explained when in the car) Otherwise no complaints."

MICHAEL MILLIDGE

"Very good. On time."

CHRISTIAN ORTNER

"Just perfect"

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What our customers say

Testimonials 4.3/5 based on 930 reviews